Medical Solutions Expert
6 ore fa
**Job Title:** Medical Solutions Expert
About the Role:
We are seeking an experienced Medical Solutions Expert to join our team. As a key member of our sales support team, you will play a crucial role in providing clinical education and consultancy services to our customers.
Your Key Responsibilities:
You will be responsible for creating and delivering clinical education and consultancy services to meet the demands of our customers. This includes supporting sales teams with background knowledge, market insights, instruments, tools, and organizational skills to maximize business opportunities.
You will also support commercial presence for customer-facing events to generate new leads and prospects, ensuring good insight into the market and optimizing support. Additionally, you will receive, register, and provide clinical service support to requests or problems coming in from all channels, communicating solutions or actions in accordance with regulatory guidelines.
Solutions Delivery:
Solutions will be provided both remotely and onsite, with walking clinicians through particular procedures, assisting remotely, and offering guidance on optimizing systems clinically. This role will handle complaints (safety & non-safety related) and escalations to ensure accurate and timely analysis, registration, and action.
Requirements:
To succeed in this role, you will need a graduate degree level as a radiographer/biomedical engineer or equivalent. Prior experience in cardiovascular clinical activities is essential, along with 2-3 years of experience in customer-facing roles within a medical business.
A strong command of English and Italian languages is required, as well as excellent interpersonal/networking and communication skills, a customer-oriented attitude, and presentational skills.
Benefits:
This role offers a competitive salary range of $80,000 - $110,000 per year, depending on experience, plus benefits including health insurance, retirement plans, and paid time off.
About Philips:
We are a leading health technology company dedicated to improving people's lives through innovation and collaboration. Our mission is to make a meaningful difference in the lives of three billion people by 2030.
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