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Senior Sales Associate

2 mesi fa

Milano, Lombardia, Italia Hermès Italie SpA A tempo pieno
About the Role

The Senior Sales Associate is a key member of our team, responsible for delivering exceptional customer experiences and driving sales growth in our luxury retail environment.

Main Responsibilities
  • Sales Development: Develop and maintain a deep understanding of our product offerings, including luxury fashion, accessories, and home goods, to provide personalized recommendations to clients.
  • Customer Engagement: Build strong relationships with clients, understand their needs, and provide tailored solutions to exceed their expectations.
  • Product Knowledge: Stay up-to-date on product launches, trends, and innovations to provide expert advice and guidance to clients.
  • Team Collaboration: Work closely with colleagues to achieve sales targets, share knowledge, and provide support to ensure a seamless customer experience.
  • Business Development: Identify opportunities to drive business growth, including upselling, cross-selling, and promoting loyalty programs.
Requirements
  • Education: Bachelor's degree in a relevant field, such as fashion, business, or marketing.
  • Language Skills: Fluency in Italian and English, with a third language considered an asset.
  • Experience: Proven experience in sales, customer service, or a related field, preferably in a luxury retail environment.
  • Skills: Excellent communication and interpersonal skills, with a strong ability to build relationships and provide exceptional customer service.
About Hermès Italie SpA

Hermès Italie SpA is a leading luxury goods company, committed to delivering exceptional customer experiences and driving business growth in the Italian market.