Customer Quality Specialist
3 settimane fa
Job Description
Bcs Automotive Interface Solutions is seeking a skilled Customer Quality Specialist to join our team.
Key Responsibilities:
- Coordinate the entire warranty claims process, including receiving warranty-related information and requesting parts return.
- Conduct analysis based on customer requirements and participate in customer meetings to present warranty reports.
- Actively participate in the warranty escalation process initiated by customers and prepare claims analysis.
- Support data collection from customers and customer portals for warranty reporting processes.
- Capable of uploading information to customer portals in the required format.
- Warranty data statistical analysis and trend prediction.
- Customer warranty Contracts review.
- Responsible for investigating claimed parts and fulfilling 8D report requirements.
Additional Responsibilities:
- Ensure the updating and development of the system for the management of data on the quality of products.
- Provide periodic summaries of information to all functions.
- Ensure the customer complaint management, including communicating within the working group and promoting the analysis to identify the root causes.
- Communicate reasoned answers to the customer with reports.
- Check and ensure the implementation and updating of action plans in response to complaints, customer visits, audits, etc.
- Develop and provide statistical data on the costs of not External Quality (PPM, IP/E, select costs, claims statistics, etc.).
- Support Plant Quality in defining controls in production of finished products, semi-finished products, and materials.
- Manage customer's PPAP during project: preparation of PPAP documentation specific according to each customer's requirements, using portals.
- Manage customer's visits and Audit (system audit, VDA audit, IATF audit).
Requirements:
- Technical University Degree with a minimum of 3-5 years of practical experience in a similar position.
- Good knowledge of quality tools or methods.
- Excellent communication, problem-solving, and decision-making abilities.
Functional Area: Operations
Employee Type: Full Time
EEO statement: Bcs Automotive Interface Solutions is an Equal Employment Opportunity Employer and offers opportunities to all job seekers including individuals with disabilities.
-
Customer Quality Specialist
3 settimane fa
Nichelino, Piemonte, Italia BCS Automotive Interface Solutions A tempo pienoAt BCS Automotive Interface Solutions, we offer exciting opportunities for professionals who want to make a difference in the automotive industry. As a Warranty Engineer, you will play a crucial role in ensuring customer satisfaction by coordinating the entire warranty claims process. Your responsibilities will include receiving warranty-related information,...
-
Customer Quality Assurance Specialist
1 mese fa
Nichelino, Piemonte, Italia BCS Automotive Interface Solutions A tempo pienoJob DescriptionBCS Automotive Interface Solutions is a leading provider of automotive solutions, combining the experience of a long-standing supplier with the excitement of a new company. We offer a unique opportunity to work in a dynamic and multinational team, creating a challenging and interesting work environment.Your Responsibilities:Coordinate the...
-
Quality Assurance Specialist
4 settimane fa
Nichelino, Piemonte, Italia BCS Automotive Interface Solutions A tempo pienoAt BCS Automotive Interface Solutions, we offer exciting opportunities for professionals who share our passion for quality and innovation. Our company combines the experience of a long-standing automotive supplier with the challenges of a new, independent company. This unique blend creates a dynamic work environment that fosters growth and collaboration.As a...
-
Quality Assurance Specialist
4 settimane fa
Nichelino, Piemonte, Italia BCS Automotive Interface Solutions A tempo pienoBCS Automotive Interface Solutions is seeking a skilled Quality Assurance Specialist to join our team. As a Warranty and Quality Engineer, you will play a crucial role in ensuring the highest quality standards are met in our products.The ideal candidate will have a strong background in quality tools and methods, excellent communication and problem-solving...
-
Customer Quality Assurance Specialist
1 settimana fa
Nichelino, Piemonte, Italia BCS Automotive Interface Solutions A tempo pienoJob Description:BCS Automotive Interface Solutions is offering a challenging opportunity for a highly skilled professional to join our team as a Warranty Claims Coordinator. As a key member of our team, you will be responsible for coordinating the warranty claims process, including receiving warranty-related information, requesting parts return, conducting...
-
Quality Assurance Specialist
3 settimane fa
Nichelino, Piemonte, Italia BCS Automotive Interface Solutions A tempo pienoAt BCS Automotive Interface Solutions, we offer exciting opportunities for professionals who share our passion for quality and customer satisfaction. As a Warranty and Quality Engineer, you will play a crucial role in ensuring the highest standards of quality in our products and services.Key Responsibilities:Coordinate the entire warranty claims process,...
-
Quality Assurance Specialist
4 settimane fa
Nichelino, Piemonte, Italia BCS Automotive Interface Solutions A tempo pienoAt BCS Automotive Interface Solutions, we offer exciting opportunities for professionals who share our passion for quality and customer satisfaction. As a Warranty and Quality Engineer, you will play a key role in ensuring our products meet the highest standards, while also providing exceptional service to our customers.Your Key Responsibilities:Coordinate...
-
Senior Automotive Quality Assurance Specialist
7 giorni fa
Nichelino, Piemonte, Italia BCS Automotive Interface Solutions A tempo pienoJob OverviewBCS Automotive Interface Solutions is a leading automotive supplier with over 70 years of experience and a global presence. As a Senior Automotive Quality Assurance Specialist, you will play a crucial role in ensuring the quality of our products and services.Responsibilities:Coordinate the entire warranty claims process, including receiving...
-
Automotive Quality Assurance Specialist
1 settimana fa
Nichelino, Piemonte, Italia Bcs Automotive A tempo pienoAbout BCS Automotive Interface SolutionsWe are a leading automotive supplier with a rich history of innovation and expertise. Our team is passionate about delivering exceptional quality and performance, and we're looking for talented individuals to join us.Job DescriptionThe successful candidate will work closely with our customers to ensure their quality...
-
Quality Assurance Specialist
2 settimane fa
Nichelino, Piemonte, Italia BCS Automotive Interface Solutions A tempo pienoAt BCS Automotive Interface Solutions, we offer a unique opportunity to lead focused problem-solving efforts and teams within the local Quality Team.Key Responsibilities:Lead teams through the resolution of complex and business-critical problems.Support the local Quality Team as a Problem Solving Expert.Expand problem-solving capability and capacity in...
-
Senior Quality Solutions Leader
3 settimane fa
Nichelino, Piemonte, Italia Bcs Automotive Interface Solutions A tempo pienoBcs Automotive Interface Solutions is a leading automotive supplier with a rich history spanning almost 70 years and a global workforce of over 5,000 employees.This position is a key role within the local Quality Team, responsible for leading focused problem-solving efforts and teams within manufacturing and design. The successful candidate will be...
-
Problem Solving Expert
4 settimane fa
Nichelino, Piemonte, Italia BCS Automotive Interface Solutions A tempo pienoAt BCS Automotive Interface Solutions, we're seeking a highly skilled Problem Solving Expert to join our local Quality Team. As a key member of our team, you'll lead focused problem-solving efforts and teams within manufacturing and design, with a particular focus on resolving product quality concerns and product warranty issues with electromechanical...
-
Problem Solving Expert
3 settimane fa
Nichelino, Piemonte, Italia BCS Automotive Interface Solutions A tempo pienoJob Opportunity at BCS Automotive Interface SolutionsBCS Automotive Interface Solutions is a leading automotive supplier with a rich history of innovation and excellence. We are seeking a highly skilled Problem Solving Expert to join our local Quality Team.This role will involve leading focused problem-solving efforts and teams within manufacturing and...
-
Problem Solving Expert
3 settimane fa
Nichelino, Piemonte, Italia Bcs Automotive A tempo pienoJob DescriptionBcs Automotive Interface Solutions offers exciting opportunities that combine the experience of a long-standing automotive supplier with the challenges of a new company. The momentum of the automotive industry and the multinational team create a very interesting work environment.This position is a role working within the local Quality Team to...
-
Problem Solving Expert
4 settimane fa
Nichelino, Piemonte, Italia BCS Automotive Interface Solutions A tempo pienoAt BCS Automotive Interface Solutions, we are seeking a highly skilled Problem Solving Expert to join our local Quality Team. This role will involve leading focused problem solving efforts and teams within manufacturing and design, with a particular focus on resolving product quality concerns and product warranty issues with electromechanical automotive...
-
Manufacturing Engineering Specialist
3 settimane fa
Nichelino, Piemonte, Italia Bcs Automotive A tempo pienoWe are seeking a skilled Manufacturing Engineering Engineer to join our team at Bcs Automotive Interface Solutions. The ideal candidate will have a strong background in technical subjects and excellent knowledge of mechanical and electronic assembly processes.The successful candidate will be responsible for defining technical specifications for equipment and...
-
Customer Service Team Lead
1 settimana fa
Nichelino, Piemonte, Italia Bcs Automotive Interface Solutions A tempo pienoAt BCS Automotive Interface Solutions, we're a leading automotive supplier with almost 70 years of experience. Our global team of 3,500 employees combines the best of both worlds: the stability of a long-standing company and the excitement of a new, independent entity. We're driven by the momentum of the automotive industry and our commitment to...
-
Manufacturing Engineering Specialist
3 settimane fa
Nichelino, Piemonte, Italia Https:Www.Energyjobline.ComSitemap A tempo pienoAt BCS Automotive Interface Solutions, we're pushing the boundaries of innovation in vehicle interior systems. As a key member of our team, you'll play a crucial role in shaping the future of automotive technology.We're seeking a talented Manufacturing Engineering Engineer to join our team and contribute to the following areas:Developing technical...
-
Application Specialist
3 settimane fa
Nichelino, Piemonte, Italia Https:Www.Energyjobline.ComSitemap A tempo pienoJob DescriptionOur client, an online manufacturing platform, is seeking a skilled professional to join their Product & Engineering Team. The ideal candidate will support customer requests, provide advisory on technologies and materials, and execute technical development of customer products.Key Responsibilities:Support customers with advisory on technology...
-
Manufacturing Engineering Specialist
4 settimane fa
Nichelino, Piemonte, Italia BCS Automotive Interface Solutions A tempo pienoAt BCS Automotive Interface Solutions, we're driving innovation in vehicle interior systems. Our team is passionate about creating safe and comfortable control systems for the cars of today and tomorrow. With a global presence in North America, Europe, and Asia Pacific, we're shaping the future of automotive technology.We're seeking a talented Manufacturing...