Customer Service Team Lead
1 settimana fa
At BCS Automotive Interface Solutions, we're a leading automotive supplier with almost 70 years of experience. Our global team of 3,500 employees combines the best of both worlds: the stability of a long-standing company and the excitement of a new, independent entity. We're driven by the momentum of the automotive industry and our commitment to excellence.
About the RoleWe're seeking an experienced Customer Service Team Lead to join our operations in Nichelino, Italy. As a key member of our team, you'll be responsible for managing and mentoring a team of customer service professionals to achieve outstanding results. Your primary goal will be to ensure that our customers receive exceptional service, on time delivery, and high-quality products.
The ideal candidate will have:
- A degree in Engineering, Economics, or Supply Chain Management
- Relevant industry experience in supply chain or logistics, preferably in the automotive or manufacturing sector
- Excellent knowledge of manufacturing and automotive processes, as well as deep understanding of supply chain management
- Proven IT skills, including advanced Excel and SAP knowledge (MM/SD or WH modules)
- Experience with ERP/MRP/MPS systems
- Strong analytical, planning, and problem-solving skills
In return, you'll enjoy a competitive salary of €60,000-€80,000 per year, depending on your experience. You'll also benefit from a dynamic work environment, opportunities for professional growth, and a comprehensive compensation package.
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