Customer Service Supervisor
3 settimane fa
Key Responsibilities:
- Manage and mentor team members to achieve company results and targets
- Create plans, forecasts, and schedules aligned with customer requirements and demand
- Monitor variances in customer demand and align with Plant Production Planning to optimize cost and output
- Monitor data input to MRP systems for accuracy and resolve issues as required
- Monitor inventory levels against agreed targets and track inventory trends
- Manage and follow up on Customer OTD Service Level, introducing corrective and improvement actions when needed
- Work with Material Planning staff to resolve issues, update material schedules, and ensure supporting MRP systems reflect forecast and demand for products
- Manage critical issues with customers and involve TIER1/TIER2 supplier partners as needed
About the Role:
BBC Automotive Interface Solutions is seeking an experienced Customer Service Supervisor to join their team. As a key member of the logistics and supply chain team, you will be responsible for managing and coordinating team members to ensure high customer service levels and satisfaction. This role will involve direct interaction with end customers, participation in escalations involving other departments, and close collaboration with the production team to coordinate and prioritize production planning tasks based on customer demand.
Required Qualifications and Experience:
- Engineering, Economics, or Supply Chain degree
- Relevant industry experience in supply chain or logistics, ideally in the automotive or manufacturing environment
- Good knowledge and understanding of various manufacturing and automotive processes and components, as well as deep understanding of supply chain management
- Proven IT knowledge and skills, including advanced Excel skills
- Strong SAP knowledge (possibly MM/SD or WH modules) is highly requested
- Knowledge and experience of using ERP/MRP/MPS systems
- Excellent analytical, planning, and problem-solving skills
- Ability to undertake complex analysis to create information and interpret data and trends
- Numerate with financial awareness and a full understanding of how failure impacts production and customer order fulfillment
- Good communicator with the ability to form and maintain good relationships internally and externally
- Results-oriented with the ability to plan and deliver against deadlines
-
Customer Service Supervisor
3 settimane fa
Nichelino, Piemonte, Italia Bcs Automotive A tempo pienoJob Title: Customer Service SupervisorJob Summary: We are seeking a Customer Service Supervisor to manage and mentor a team of customer service representatives, ensuring excellent customer service levels and satisfaction.Key Responsibilities:Manage and mentor the team members to achieve company results and targets.Create plans, forecasts, and schedules...
-
Customer Service Supervisor
4 settimane fa
Nichelino, Piemonte, Italia BCS Automotive Interface Solutions A tempo pienoJob Title: Customer Service SupervisorWe are seeking a highly skilled Customer Service Supervisor to join our team at BCS Automotive Interface Solutions. As a key member of our organization, you will be responsible for managing and mentoring a team of customer service representatives to achieve company results and targets.Main Responsibilities:Manage and...
-
Customer Service Supervisor
4 settimane fa
Nichelino, Piemonte, Italia BCS Automotive Interface Solutions A tempo pienoJob Title: Customer Service SupervisorBCS Automotive Interface Solutions is seeking a highly skilled Customer Service Supervisor to join our team. As a key member of our organization, you will be responsible for managing and mentoring a team of customer service representatives to achieve company results and targets.Main Responsibilities:Manage and mentor...
-
Customer Service Supervisor
4 settimane fa
Nichelino, Piemonte, Italia Bcs Automotive Interface Solutions A tempo pienoJob SummaryWe are seeking a highly skilled Customer Service Supervisor to join our team at BCS Automotive Interface Solutions. As a key member of our operations team, you will be responsible for managing and mentoring a team of customer service representatives to achieve company results and targets.Key ResponsibilitiesManage and mentor the team to achieve...
-
Customer Service Supervisor: Team Leader
2 settimane fa
Nichelino, Piemonte, Italia BCS Automotive Interface Solutions A tempo pienoAt BCS Automotive Interface Solutions, we are seeking a skilled Customer Service Supervisor to oversee our team members and promote company results and targets.Main Responsibilities:Team Management: Lead, mentor, and guide team members to achieve organizational goals.Forecasting and Planning: Develop schedules and forecasts in line with customer requirements...
-
Key Account Customer Service Manager
2 giorni fa
Nichelino, Piemonte, Italia Bcs Automotive Interface Solutions A tempo pienoAbout the RoleWe are seeking a highly skilled Key Account Customer Service Manager to join our team at Bcs Automotive Interface Solutions. This is an exciting opportunity for a talented professional to manage and mentor our customer service team, ensuring high levels of customer satisfaction and driving business growth.The successful candidate will have a...
-
Customer Service Team Lead
2 settimane fa
Nichelino, Piemonte, Italia Bcs Automotive Interface Solutions A tempo pienoAt BCS Automotive Interface Solutions, we're a leading automotive supplier with almost 70 years of experience. Our global team of 3,500 employees combines the best of both worlds: the stability of a long-standing company and the excitement of a new, independent entity. We're driven by the momentum of the automotive industry and our commitment to...
-
Automotive Supply Chain Manager
6 giorni fa
Nichelino, Piemonte, Italia BCS Automotive Interface Solutions A tempo pienoJob DescriptionWe are seeking an experienced Automotive Supply Chain Manager to join our team at BCS Automotive Interface Solutions. In this role, you will be responsible for managing and coordinating the supply chain activities to ensure high customer service levels and satisfaction.The ideal candidate will have a strong background in supply chain...
-
Customer Service Supervisor
2 mesi fa
Nichelino, Italia BCS Automotive Interface Solutions A tempo pienoBCS Automotive Interface Solutions offers great opportunities. It combines the experience of a long-standing automotive supplier, which has existed for almost 70 years and employs 3,500 people worldwide, with the exciting challenges of a new company, as it has recently become independent. The momentum of the automotive industry and the multinational team...
-
Customer Service Supervisor
5 giorni fa
Nichelino, Italia Bcs Automotive A tempo pienoJob Description BCS Automotive Interface Solutions offers great opportunities. It combines the experience of a long-standing automotive supplier, which has existed for almost 70 years and employs 3,500 people worldwide, with the exciting challenges of a new company, as it has recently become independent. The momentum of the automotive industry and the...
-
Customer Service Supervisor
4 settimane fa
Nichelino, Italia Bcs Automotive A tempo pienoJob Description BCS Automotive Interface Solutions offers great opportunities. It combines the experience of a long-standing automotive supplier, which has existed for almost 70 years and employs 3,500 people worldwide, with the exciting challenges of a new company, as it has recently become independent. The momentum of the automotive industry and the...
-
Customer Service Supervisor
2 mesi fa
Nichelino, Italia BCS Automotive Interface Solutions A tempo pienoJob Description BCS Automotive Interface Solutions offers great opportunities. It combines the experience of a long-standing automotive supplier, which has existed for almost 70 years and employs 3,500 people worldwide, with the exciting challenges of a new company, as it has recently become independent. The momentum of the automotive industry and the...
-
Customer Service Supervisor
2 settimane fa
Nichelino, Italia Bcs Automotive Interface Solutions A tempo pienoBCS Automotive Interface Solutions offers great opportunities. It combines the experience of a long-standing automotive supplier, which has existed for almost 70 years and employs 3,500 people worldwide, with the exciting challenges of a new company, as it has recently become independent. The momentum of the automotive industry and the multinational team...
-
Customer Service Supervisor
2 mesi fa
Nichelino, Italia Bcs Automotive Interface Solutions A tempo pienoBCS Automotive Interface Solutions offers great opportunities. It combines the experience of a long-standing automotive supplier, which has existed for almost 70 years and employs 3,500 people worldwide, with the exciting challenges of a new company, as it has recently become independent. The momentum of the automotive industry and the multinational team...
-
Customer Service Supervisor
4 settimane fa
Nichelino (TO), Italia BCS Automotive A tempo pienoJob Description BCS Automotive Interface Solutions offers great opportunities. It combines the experience of a long-standing automotive supplier, which has existed for almost 70 years and employs 3,500 people worldwide, with the exciting challenges of a new company, as it has recently become independent. The momentum of the automotive industry and the...
-
Customer Service Supervisor
1 settimana fa
Nichelino (TO), Italia BCS Automotive A tempo pienoJob Description BCS Automotive Interface Solutions offers great opportunities. It combines the experience of a long-standing automotive supplier, which has existed for almost 70 years and employs 3,500 people worldwide, with the exciting challenges of a new company, as it has recently become independent. The momentum of the automotive industry and the...
-
Customer Service Supervisor
1 mese fa
Nichelino (TO), Italia BCS Automotive Interface Solutions A tempo pienoBCS Automotive Interface Solutions offers great opportunities. It combines the experience of a long-standing automotive supplier, which has existed for almost 70 years and employs 3,500 people worldwide, with the exciting challenges of a new company, as it has recently become independent. The momentum of the automotive industry and the multinational team...
-
Customer Service Supervisor
2 settimane fa
Nichelino (TO), Italia BCS Automotive Interface Solutions A tempo pienoBCS Automotive Interface Solutions offers great opportunities. It combines the experience of a long-standing automotive supplier, which has existed for almost 70 years and employs 3,500 people worldwide, with the exciting challenges of a new company, as it has recently become independent. The momentum of the automotive industry and the multinational team...
-
Sales Assistant Part-time
6 mesi fa
Nichelino, Italia TWO WAY A tempo pienoPer il nostro store TWO WAY del CC I Viali Torino, siamo alla ricerca di un addetta/o alle vendite. La risorsa si occuperà di accogliere e gestire la clientela, garantendo un livello elevato di customer service. Siamo alla ricerca di figure professionali, motivate, proattive e fortemente orientate all'obiettivo. Il profilo ideale è una persona con...
-
Store Manager Sostituzione Maternita'
6 mesi fa
Nichelino, Italia JACK & JONES A tempo pieno**CHI SIAMO** JACK & JONES nasce nel 1990 dalla passione per i jeans, ancora oggi il denim è quello che sappiamo far meglio. Ma c’è molto altro! Copriamo tutti i bisogni del guardaroba maschile; dai jeans casual all’abbigliamento sartoriale, dallo sportswear alle calzature e accessori. Ci consideriamo più di un semplice team di lavoro - siamo una...
-
Store Manager Sostituzione Maternita'
6 mesi fa
Nichelino, Italia JACK & JONES A tempo pieno**CHI SIAMO** JACK & JONES nasce nel 1990 dalla passione per i jeans, ancora oggi il denim è quello che sappiamo far meglio. Ma c’è molto altro! Copriamo tutti i bisogni del guardaroba maschile; dai jeans casual all’abbigliamento sartoriale, dallo sportswear alle calzature e accessori. Ci consideriamo più di un semplice team di lavoro - siamo una...
-
Robe di Kappa
2 mesi fa
Nichelino, Italia BasicNet A tempo pieno**About us** **BasicNet Group** BasicNet is the first marketplace in the clothing industry that owns several well-known brands in the apparel, footwear, and accessories market, including **Kappa®**, **Robe di Kappa®**, **Jesus® Jeans,** **Superga®**,** K-Way®**, **Sebago®**, **Briko®** and **Sabelt®**. Headquartered in Turin, Italy, the company...