Customer Service Supervisor

3 settimane fa


Nichelino, Piemonte, Italia Bcs Automotive A tempo pieno

Job Title: Customer Service Supervisor

Job Summary: We are seeking a Customer Service Supervisor to manage and mentor a team of customer service representatives, ensuring excellent customer service levels and satisfaction.

Key Responsibilities:

  1. Manage and mentor the team members to achieve company results and targets.
  2. Create plans, forecasts, and schedules aligned with customer requirements and demand.
  3. Monitor variances in customer demand and align with Plant Production Planning to optimize cost and output.
  4. Monitor data input to any Material Requirements Planning (MRP) system or IT system for accuracy and resolve any issues as required.
  5. Monitor inventory levels against agreed target levels and track inventory trends.


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