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IT Operations Specialist
2 mesi fa
Luisa Via Roma is a leading global luxury goods e-commerce company with a strong online presence, serving over 1 million users from more than 200 countries. Our international team of over 300 people from 20 different countries is dedicated to innovation and excellence.
We strive to offer our clients the latest services, platforms, website, and app through our commitment to innovation. We also aim to give back to the community and the planet by supporting charities and environmental causes through our LVRSustainable initiative.
We value teamwork, respect, motivation, flexibility, and an open mind in our core values. As a company, we are constantly in motion, striving for excellence.
Job SummaryWe are seeking a skilled System Administrator/IT Operations Engineer to join our team in Florence. As a member of our System Administration Team, you will collaborate to ensure the excellent day-to-day functioning of our systems.
You will be responsible for monitoring and analyzing our infrastructure and services to ensure our applications and systems are up-to-date, safe, scalable, and run smoothly. You will also take care of their updates and evolutions, continuously improving our IT operations to support software developers and other IT teams.
Key Responsibilities:
- Maintain servers, networking systems, corporate directories on Cloud and on-premises, for testing, troubleshooting, and upgrades, including security-related activities.
- Support software development in terms of product improvement and uptime, including new solutions and deployment pipelines.
- Support the IT help desk team at a higher level (2nd-3rd).
- Manage and update documentation.
- Identify and report systems that can benefit from automation, monitoring, and performance optimizations.
- Stay up-to-date on industry trends, share knowledge among teams, and abide by industry best practices.
Requirements:
- Passion for working with technology.
- At least 5 years of professional experience as a Systems Engineer/System Administrator/IT Operations Technician.
- Strong experience with Windows Server and Linux systems.
- Network firewall rules management (Paolo Alto experience is a plus).
- Microsoft Active Directory on-premises and on cloud (DCs, AD forests, distributed policies).
- Backup and recovery, DR Tools (Veeam, AWS tools).
- Knowledge of networking management and networking devices (mainly Cisco Catalyst/Meraki, WLC).
- Net Storage/File servers/FC SANs (Preferably Powerstore, Compellent).
- High Availability of IT infrastructure.
- Management of virtualization/containerization software (e.g. VMWare, EC2, Docker, Kubernetes).
- Public Cloud infrastructures (Amazon Web Services and/or other vendors).
- Infrastructure as code and automation tools like AWS CloudFormation, Terraform, Ansible.
- Monitoring tools like Nagios, AWS Cloudwatch, Dynatrace, Newrelic.
- Administration of relational databases like Microsoft SQL Server, MySql, AWS Aurora, IBM DB2.
- Strong interpersonal and communication skills in Italian language.
- Work proficiency in English language.
What We Offer:
- Full-time employment with a commercial contract.
- Monday to Friday work week.
- In addition to optimal work-life balance, we offer job rotation, conventions, and employee discounts.
- Location: Florence.
Selection Process:
We take great care to review each application to determine if the candidate fits the profile we're looking for. We compare and contrast all CVs to make a shortlist of candidates to invite for an interview with our Recruiter.
After the initial interview, if the candidate is a match, a second interview with the hiring team manager and HR team will take place, followed by a technical task.
The selection process will end with a final confirmation interview at our headquarters.