Digital Experience Solutions Manager

2 mesi fa

Roma, Lazio, Italia Adobe A tempo pieno

About Adobe

At Adobe, we're passionate about empowering people to create and deliver exceptional digital experiences. Our company is dedicated to helping individuals and businesses alike achieve their goals through innovative technology and solutions.

The Opportunity

We're seeking a highly motivated and results-driven Solution Account Manager to join our Digital Experience team in Milan. As a key member of our sales team, you'll be responsible for developing and executing strategies to drive growth and revenue within our existing customer base.

Key Responsibilities

  • Identify and align with customers on compelling business issues to be addressed.
  • Secure contract renewals for our Digital Experience customers in coordination with the Adobe Sales Team.
  • Identify expansion opportunities to generate additional revenue through upselling and cross-selling.
  • Lead the sales cycle for renewals and upsell opportunities on your accounts.
  • Develop and maintain a sales pipeline that consistently delivers above-expectation results.
  • Develop expertise on one group of Solutions and become a recognized authority and trusted advisor.
  • Deliver presentations and demonstrations, and coordinate internal resources as needed.
  • Share customer insights with the wider Sales organization.
  • Identify and assess renewal risks for customers.
  • Assist with issue and support partner concerns as needed.
  • Maintain high levels of customer satisfaction and retention.
  • Supervise non-renewal, pending, and lost renewals, including reasons for cancellation for analysis.
  • Support evolving sales processes aimed at improving renewal efficiency.
  • Conduct oneself in a highly professional and ethical manner, adopting behaviors that enhance the reputation of the company.

Requirements

  • Confirmed experience in Field Sales.
  • Candidates should have a Master's Degree in Sales/Business and a track record of successful business-to-business sales experience.
  • Ability to master the end-to-end sales cycle management from prospecting to closing.
  • Ability to call within all levels of an organization, identifying decision makers, and building long-term customer relationships by establishing trust and credibility.
  • Highly motivated and professional with excellent communication skills, confident, and results-oriented.
  • Ability to build pipeline through up-selling and cross-selling into our customer base.
  • High ethics, integrity, and humility with a desire to operate as part of a team.
  • Ability to challenge the status quo to help drive innovation across the business.
  • Professional proficiency in Italian and English.

About the Role

This is an exceptional opportunity to join a dynamic team and contribute to the growth and success of Adobe's Digital Experience business. If you're a motivated and results-driven sales professional with a passion for delivering exceptional customer experiences, we encourage you to apply.

What We Offer

At Adobe, you'll be immersed in an exceptional work environment that is recognized throughout the world on Best Companies lists. You'll also be surrounded by colleagues who are committed to helping each other grow through our unique Check-In approach where ongoing feedback flows freely.

Adobe is an equal opportunity and affirmative action employer. We welcome and encourage diversity in the workplace regardless of gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, veteran status, or any other characteristics protected by law.

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