Tourism Marketing Key Account Manager

1 mese fa


San Remo, Liguria, Italia DESIGN MANAGEMENT S.R.L. A tempo pieno
About the Role

We are seeking a highly skilled Tourism Marketing Key Account Manager to join our team at The Mall Luxury Outlets. As a key member of our marketing team, you will be responsible for developing and implementing strategies to drive tourism growth and increase visitor numbers to our luxury outlet villages.

Key Responsibilities
  • Support the Tourism Marketing Manager in defining short and medium-term strategies to develop incoming flows of qualitative visitors to our malls.
  • Organize sales calls and B2B trips/meetings, B2B/B2C events to enhance collaboration with relevant partners and develop new relationships with potential collaborators.
  • Attend tourist exhibitions and workshops to promote The Mall Luxury Outlets brand, ensuring effective follow-up.
  • Identify suitable stakeholders in luxury hospitality to develop new collaborations and roll out an effective plan to best exploit the target market.
  • Develop and manage relationships with DMCs in Italy and Cote D'Azur to address visitors to our malls.
  • Analyze market and tourist flow trends to better address and update the development of related business.
  • Take care of visit reservations, organize and welcome familiarization trips.
  • Collect and address needs and requests of hotels, tour operators, and customers, ensuring a unique luxury shopping experience at our malls.
  • Prepare periodic reports and analysis on achieved results and market trends.
  • Create and develop travel packages and experiences to promote travel destinations of our Mall.
  • Organize business-to-client experiential events focusing on promoting The Mall Luxury Outlets offer and surrounding touristic destinations.
Requirements
  • Proficient in Russian language, fluent speaker in English and Italian.
  • Previous working experience in the luxury tourism industry as an incoming tour operator, front office agent at hôtellerie, sales agent, reservation agent, or similar positions.
  • Excellent commercial awareness and customized communication skills, able to work in a fast-paced and dynamic environment.
  • Empathic person, able to easily build up interpersonal relationships.
  • Passionate and enthusiastic person, with never-ending energy and positive attitude.
  • Expert in using MS Office Suite and social media.
  • Available to travel frequently.
  • Proven organizational skills and project management attitude will be considered a plus.
About Us

The Mall Luxury Outlets is a retail brand operating exclusive outlet villages dedicated to luxury brands only. We are committed to building a diverse workforce and believe diversity enriches the workplace, fostering our ability to adapt to a changing world. As an equal opportunity employer, we welcome and consider applications from all qualified candidates, regardless of their background.



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