High Jewellery Client Advisor

1 settimana fa


Roma, Lazio, Italia Richemont A tempo pieno
About the Role

We are seeking a highly skilled and experienced Client Relationship Manager to join our team at Richemont. As a key member of our sales team, you will be responsible for building and maintaining strong relationships with our valued clients, providing exceptional customer service, and driving sales growth.

Key Responsibilities
  • Nurture Client Relationships
    • Develop and maintain strong relationships with existing clients, identifying their needs and preferences to provide personalized service and drive sales growth.
    • Proactively seek out new business opportunities and build relationships with potential clients.
  • Provide Exceptional Customer Service
    • Respond to client inquiries and resolve any issues in a timely and professional manner.
    • Provide product knowledge and recommendations to clients, ensuring they receive the best possible service.
  • Drive Sales Growth
    • Meet or exceed sales targets by identifying and pursuing new business opportunities.
    • Develop and implement sales strategies to drive growth and increase revenue.
  • Collaborate with the Team
    • Work closely with the sales team to achieve sales targets and drive business growth.
    • Share knowledge and best practices with colleagues to improve overall sales performance.
Requirements
  • Experience
    • Minimum 2 years of experience in a sales or client-facing role, preferably in the luxury retail industry.
  • Skills
    • Excellent communication and interpersonal skills.
    • Strong product knowledge and ability to provide recommendations to clients.
    • Ability to work in a fast-paced environment and meet sales targets.
    • Fluent in English and Italian.
About Us

Richemont is a leading luxury goods company, with a portfolio of prestigious brands including Cartier, Van Cleef & Arpels, and Piaget. We are committed to excellence and innovation, and we are seeking talented individuals who share our values and passion for luxury.



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