High Jewellery Client Advisor
2 settimane fa
Job Summary
We are seeking a highly skilled and experienced High Jewellery Client Advisor to join our team at Richemont. As a key member of our sales team, you will be responsible for nurturing genuine relationships with valuable prospects and clients, providing exceptional customer service, and driving sales growth.
Key Responsibilities
- Nurture and develop long-term relationships with high-value clients and prospects
- Provide personalized customer service and support to meet individual client needs
- Stay up-to-date with industry trends and competitor activity to ensure the highest level of knowledge and expertise
- Work collaboratively with cross-functional teams to achieve sales targets and drive business growth
- Develop and execute targeted CRM actions to drive client engagement and loyalty
- Participate in client events and act as a local and international ambassador for Richemont
Requirements
- Extensive previous experience in luxury retail, preferably in a similar role
- Excellent interpersonal and communication skills, with the ability to build strong relationships with clients and colleagues
- Strong attention to detail and customer needs, with a focus on delivering exceptional customer service
- Enthusiastic, persuasive, socially driven, networker, passionate, curious, open-minded, respectful, and humble
- Fluent in Italian and English
What We Offer
- A dynamic and supportive work environment, with opportunities for professional growth and development
- A competitive salary and benefits package
- The chance to work with a global leader in the luxury goods industry
- A collaborative and inclusive team culture
About Richemont
Richemont is a global leader in the luxury goods industry, with a portfolio of prestigious brands including Cartier, Van Cleef & Arpels, and IWC. We are committed to fostering a culture of innovation, creativity, and excellence, and to providing our employees with the opportunities and resources they need to succeed.
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