High Jewellery Client Advisor

2 settimane fa


Roma, Lazio, Italia Richemont A tempo pieno

Job Summary

We are seeking a highly skilled and experienced High Jewellery Client Advisor to join our team at Richemont. As a key member of our sales team, you will be responsible for nurturing genuine relationships with valuable prospects and clients, providing exceptional customer service, and driving sales growth.

Key Responsibilities

  • Nurture and develop long-term relationships with high-value clients and prospects
  • Provide personalized customer service and support to meet individual client needs
  • Stay up-to-date with industry trends and competitor activity to ensure the highest level of knowledge and expertise
  • Work collaboratively with cross-functional teams to achieve sales targets and drive business growth
  • Develop and execute targeted CRM actions to drive client engagement and loyalty
  • Participate in client events and act as a local and international ambassador for Richemont

Requirements

  • Extensive previous experience in luxury retail, preferably in a similar role
  • Excellent interpersonal and communication skills, with the ability to build strong relationships with clients and colleagues
  • Strong attention to detail and customer needs, with a focus on delivering exceptional customer service
  • Enthusiastic, persuasive, socially driven, networker, passionate, curious, open-minded, respectful, and humble
  • Fluent in Italian and English

What We Offer

  • A dynamic and supportive work environment, with opportunities for professional growth and development
  • A competitive salary and benefits package
  • The chance to work with a global leader in the luxury goods industry
  • A collaborative and inclusive team culture

About Richemont

Richemont is a global leader in the luxury goods industry, with a portfolio of prestigious brands including Cartier, Van Cleef & Arpels, and IWC. We are committed to fostering a culture of innovation, creativity, and excellence, and to providing our employees with the opportunities and resources they need to succeed.



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