Senior Cloud Solution Architect

1 settimana fa


L'Aquila, Abruzzo, Italia Microsoft A tempo pieno
About the Role

We are seeking a highly skilled Cloud Solution Architect to join our team at Microsoft. As a Cloud Solution Architect, you will play a critical role in driving customer satisfaction and value-added adoption of Microsoft's Security Products and Services platforms.

Key Responsibilities
  • Customer Centricity
    • Drive positive customer satisfaction and become a trusted advisor, providing feedback and insights from customers and partners.
    • Be the voice of the customer, sharing insights and best practices with Global Security teams at Microsoft, Engineering, and Product teams to remove blockers and influence the solution roadmap.
    • Land an end-to-end value proposition for Security, spanning the breadth of Microsoft Security offerings, focusing on Threat Protection, ID + Access Management, and Cloud Security.
  • Accelerate Customer Outcomes
    • Share expertise and contribute to Intellectual Property creation and re-use to accelerate customer outcomes.
    • Run Architectural Design Sessions to build a plan for implementing the solution, governing design in line with customer business goals and their technical environment.
    • Collaborate and orchestrate with other CSAs and MS stakeholders, including FastTrack, partners, and Microsoft Consulting, in developing complex end-to-end Enterprise solutions with the Microsoft Security platform.
  • Business Impact
    • Position and deliver solutions that drive Security product usage and develop opportunities to drive Customer Success business results and help Customers get value from their Microsoft investments.
    • Identify resolutions to Customer blockers by leveraging SA subject matter expertise.
    • Deliver according to MS best practices and using repeatable Intellectual Property.
    • Achieve high-performance levels, security, scalability, maintainability, appropriate reusability, and reliability upon deployment.
  • Technical Leadership
    • Leverage market insights to assist leadership in defining global vision by identifying relevant areas in which to drive up-skilling.
    • Role model effective technical readiness and influence team to drive their own technical readiness.
    • Drive and engage others to adapt to changes aligned with solution areas/services priorities.
    • Act as a mentor to less experienced colleagues by educating them on technical and non-technical concepts and sharing best practices.
    • Lead virtual teams around technologies and customer/partner challenges by sharing ideas, insights, and strategic, technical input with technical teams, internal communities across the field, and the larger virtual team across Microsoft.
    • Organize or present at internal events, such as Ready, Build, and Ignite.
    • Demonstrate deep industry knowledge and drive recognition for Microsoft solutions through presentations and engagements with external audiences.
    • Participate in external technical community events, such as conferences, seminars, technical meetups, Webcasts, blogs, and hackathons, and share learnings across internal teams.
    Qualifications
    • Bachelor's Degree in Computer Science, Information Technology, Engineering, Business, or related field, and 10+ years of experience in cloud/infrastructure technologies, information technology (IT) consulting/support, systems administration, network operations, software development/support, technology solutions, practice development, architecture, and/or Business Applications consulting.
    • OR equivalent experience.
    • Extensive experience working in a customer-facing role, such as internal and/or external.
    • Extensive experience working on technical projects.
    • Technical Certification in Cloud, such as Azure, Amazon Web Services, Google, or security certifications.
    • Threat protection, SIEM, and Incident Response; Extended Detection and Response (XDR); Security Orchestration, Automation, and Response (SOAR); Security Operation Center Management; Identity and Access Management; Cloud Infrastructure; Cloud Security; Data Security; Certification in one or more of the following technologies preferred: Microsoft 365 Security Administrator, Microsoft Security Operations, Cloud Security, CCSP, CEH, OSCP, GSEC.
    • Business Value: The ability to convey the business need and value of proposed solutions, plans, and risks to stakeholders and decision makers.
    • Trusted Advisorship: The ability to build trusted advisor status and deep relationships across stakeholders, such as technical decision makers, business decision makers, through an understanding of customer needs and technologies.
    • Situational fluency: Using self-awareness as a mechanism to interpret verbal and non-verbal cues to increase your ability to 'read the room.'
    • Insightful listening: Asking insightful questions to understand the customer needs, issues, business environment, and drivers, and going beyond what is said.
    • Breadth of technical experience and knowledge in foundational AI, architecture design, with depth/Subject Matter Expertise in security.
    • The technical aptitude and experience to learn new cloud security technologies and understand relevant cloud security market trends and knowledge of the competitive landscape of cloud security platforms and competitors.


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