Lavori attuali relativi a Client Liaison Specialist - Milano, Lombardia - Burberry Limited

  • International Client Liaison

    1 settimana fa

    Milano, Lombardia, Italia Dentsu A tempo pieno

    Job Description:The International Client Liaison will provide support on the international coordination of the media business among different markets, for the assigned brands, with full level of autonomy.The Global Brand Consultant will interface directly with local Headquarters and Agency offices, and has the experience to manage the media process...

  • Senior Client Liaison

    2 settimane fa

    Milano, Lombardia, Italia Link Worldwide A tempo pieno

    Job SummaryLink Worldwide is seeking a highly organized and skilled Senior Client Liaison to join our team. As a key member of our local in-market team, you will play a crucial role in supporting the delivery of a major outsourced marketing services contract, covering the key category of Promotional Merchandise.Main Responsibilities Process orders and...

  • Medical Science Liaison Haematology Specialist

    2 settimane fa

    Milano, Lombardia, Italia Sobi Group A tempo pieno

    Job Title: Medical Science Liaison HaematologySobi Group is seeking a highly skilled Medical Science Liaison to join our team in Haematology. As a Medical Science Liaison, you will play a critical role in executing strategic medical activities at the regional/area level, aligning with national initiatives and the Global Medical Plan.Key Responsibilities:Act...

  • Medical Science Liaison Haematology Specialist

    1 mese fa

    Milano, Lombardia, Italia Sobi group A tempo pieno

    Job Title: Medical Science Liaison HaematologyWe are seeking a highly skilled Medical Science Liaison to join our team at Sobi. As a Medical Science Liaison, you will be responsible for executing strategic medical activities at the regional/area level in alignment with national initiatives and the Global Medical Plan.Key Responsibilities:Develop and maintain...

  • Medical Science Liaison

    2 mesi fa

    Milano, Lombardia, Italia Sobi group A tempo pieno

    Job SummaryWe are seeking a highly skilled Medical Science Liaison to join our team at Sobi Group. As a Medical Science Liaison, you will be responsible for executing strategic medical activities at the regional/area level in alignment with national initiatives and the Global Medical Plan.Key ResponsibilitiesMedical Scientific Stakeholder Engagement:...

  • Medical Science Liaison Specialist

    2 settimane fa

    Milano, Lombardia, Italia W Executive S.R.L. A tempo pieno

    Job Title: Medical Science LiaisonThis is a remote role focused on developing and maintaining peer-to-peer relationships with key medical experts.Key Responsibilities:Develop and maintain collaborations and relationships with key medical experts.Support clinical development initiatives, including site identification, trial recruitment, registry, and...

  • Medical Science Liaison Specialist

    3 settimane fa

    Milano, Lombardia, Italia W EXECUTIVE S.R.L. A tempo pieno

    Job Title: Medical Science LiaisonThis is a remote role focused on developing and maintaining peer-to-peer relationships with key medical experts. The person will collaborate with physicians and other medical experts to support trial enrollment, provide program protocol training guidelines and best practices, and ensure that healthcare professionals have the...

  • Medical Science Liaison Specialist

    4 settimane fa

    Milano, Lombardia, Italia W EXECUTIVE S.R.L. A tempo pieno

    Job Title: Medical Science LiaisonThis is a remote role focused on developing and maintaining peer-to-peer relationships with key medical experts. The person will collaborate with physicians and other medical experts to support trial enrollment, provide program protocol training guidelines and best practices, and ensure that healthcare professionals have the...

  • Medical Science Liaison Specialist

    3 settimane fa

    Milano, Lombardia, Italia W EXECUTIVE S.R.L. A tempo pieno

    Job Title: Medical Science LiaisonThis is a remote role focused on developing and maintaining peer-to-peer relationships with key medical experts. The person will collaborate with physicians and other medical experts to support trial enrollment, provide program protocol training guidelines and best practices, and ensure that healthcare professionals have the...

  • Medical Science Liaison

    2 settimane fa

    Milano, Lombardia, Italia Ucb A tempo pieno

    About the RoleWe are seeking a highly skilled Medical Science Liaison to join our Immunology team in North Italy. As a Medical Science Liaison, you will play a crucial role in identifying and cultivating strategic partnerships with Key Opinion Leaders (KOLs) in the dermatology field.Key ResponsibilitiesIdentify and engage with KOLs to provide them with the...

  • Medical Science Liaison Neuroscience Specialist

    5 giorni fa

    Milano, Lombardia, Italia AbbVie A tempo pieno

    Company OverviewAbbVie, a leading pharmaceutical company, is seeking a highly skilled Medical Science Liaison to join our team in the Neuroscience field. Our mission is to discover and deliver innovative medicines and solutions that solve serious health issues today and address the medical challenges of tomorrow.Job DescriptionWe are looking for a Medical...

  • Medical Science Liaison Specialist

    4 giorni fa

    Milano, Lombardia, Italia W EXECUTIVE S.R.L. A tempo pieno

    Job Title: Medical Science LiaisonThis role is a unique opportunity to develop and maintain peer-to-peer relationships with key medical experts. As a remote employee, you will collaborate with physicians and other medical experts to support trial enrollment, provide protocol training guidelines and best practices, and ensure that healthcare professionals...

  • Medical Science Liaison Haematology Specialist

    2 settimane fa

    Milano, Lombardia, Italia Sobi Group A tempo pieno

    {"title": "Medical Science Liaison Haematology", "description": "Job SummarySobi is seeking a highly skilled Medical Science Liaison to join our team in Haematology. As a Medical Science Liaison, you will be responsible for executing strategic medical activities at the regional/area level in alignment with national initiatives and the Global Medical Plan.Key...

  • Medical Science Liaison Haematology Specialist

    2 settimane fa

    Milano, Lombardia, Italia Sobi Group A tempo pieno

    Job Title: Medical Science Liaison HaematologyJob Summary:We are seeking a highly skilled Medical Science Liaison Haematology to join our team at Sobi Group. As a Medical Science Liaison Haematology, you will be responsible for executing strategic medical activities at the regional/area level in alignment with national initiatives and the Global Medical...

  • Medical Science Liaison Haematology Specialist

    2 settimane fa

    Milano, Lombardia, Italia Sobi Group A tempo pieno

    Job DescriptionWe are seeking a highly skilled Medical Science Liaison to join our team in Haematology. As a Medical Science Liaison, you will be responsible for executing strategic medical activities at the regional/area level in alignment with national initiatives and the Global Medical Plan.The successful candidate will be the first point of contact for...

  • Customer Service Liaison

    7 giorni fa

    Milano, Lombardia, Italia CAE A tempo pieno

    Job SummaryWe are seeking a highly organized and detail-oriented Customer Service Liaison to join our team at CAE. As the main point of contact for administrative duties, you will be responsible for managing daily operations related to customer services, training centre administration, and reception tasks.Key ResponsibilitiesManage front and back-office...

  • Client Liaison

    4 settimane fa

    Milano, Lombardia, Italia Burberry Limited A tempo pieno

    About the RoleBurberry Limited is seeking a skilled Client Advisor to join our team. As a Client Advisor, you will be responsible for building relationships with our clients, delivering a personalized and elevated experience, and driving commercial success.Key ResponsibilitiesMeet and exceed individual and store sales and other commercial KPIsProvide a...

  • Client Liaison

    3 settimane fa

    Milano, Lombardia, Italia Burberry A tempo pieno

    Job Title: Client AdvisorAt Burberry, we're seeking a skilled Client Advisor to join our team. As a Client Advisor, you will be responsible for building relationships with our clients, delivering a personalized and elevated experience with commercial success.Key Responsibilities:Meet and exceed individual and store sales and other commercial KPIs.Provide a...

  • Business Process Optimization Specialist

    2 settimane fa

    Milano, Lombardia, Italia Kardex A tempo pieno

    As a Business Process Optimization Specialist at Kardex, you will be responsible for optimizing and monitoring processes related to customer order processing, shipping, and returns. Your tasks will include processing complex orders from customers, resolving order/delivery issues, and tracking system updates. You will also act as a liaison between customers,...

  • Client Liaison

    1 mese fa

    Milano, Lombardia, Italia Burberry Limited A tempo pieno

    About the RoleBurberry Limited is seeking a highly skilled and motivated Client Advisor to join our team. As a Client Advisor, you will be responsible for building relationships with our clients, delivering a personalized and elevated experience, and driving commercial success.Key ResponsibilitiesMeet and exceed individual and store sales and other...

Client Liaison Specialist

2 mesi fa

Milano, Lombardia, Italia Burberry Limited A tempo pieno
About the Role

Burberry Limited is seeking a highly skilled and experienced Client Advisor to join our team. As a Client Advisor, you will be responsible for building relationships with our new and existing clients, delivering a personalized and elevated experience with commercial success.

Key Responsibilities
  • Meet and exceed individual and store sales and other commercial KPIs
  • Through storytelling and passion for the brand, inspire our clients creating desire and love for Burberry with every client interaction
  • Provide a luxury service and demonstrate knowledge and expertise in product, fashion, and styling
  • Follow the Client journey to elevate the Client experience in the store: Ensure a great initial impression; discover your client, be a product and styling expert and close the sale to maintain the relationship with the client.
  • Be efficient in following-up and delivering after-sales services to our clients
  • Contribute to the daily operations of the store, by maintaining high luxury standards in both front and back of house, including appropriate level of product and replenishment, support with inventory management, markdowns, and stockroom maintenance when required
  • Follow company policies, guidelines, and procedures
  • Use visual techniques to maintain visual standards according to Burberry guidelines
  • Foster team work and a positive work climate
Client Engagement
  • Build meaningful relationships with Clients
  • Work by appointment to provide a personalized service and build relationships with our clients to promote loyalty and incremental purchases
  • Capture new luxury clients to grow the individual and store client book with a commercial objective mindset
  • Drive retention of clients ensuring volume and spend by contacting them regularly and ensuring the appropriate follow-up on sales or clients requests
Personal Profile
  • A proven track record in delivering sales and exceeding targets
  • Previous experience in Clientelling
  • A strong interest in fashion, art, and culture
  • Strong product knowledge and good understanding of store retail operations
  • Understanding of competitor products
  • Experience in working as part of a team
  • Fluent in local language; English proficiency is desirable
  • Other language knowledge is desirable
  • Demonstrates Confidence, Curiosity, Conviction, and Care
  • Enjoys being part of a team
  • Energetic, Pro-active and self-motivated
  • Detail-oriented and creative with a passion for selling
  • Assertive with impeccable presentation and communication skills when dealing with clients and colleagues at all levels
  • Results driven and commercial mindset
  • Flexible, collaborative, and adaptable approach to work
Measure of Success
  • Individual sales performance and KPI's (Appointments, UPT, ATV & AUR)
  • Service targets (Guest Experience, Net promoter score)
  • New client acquisition (conversion and retention)
  • Number of appointments held on a monthly basis