Senior Client Liaison

4 settimane fa


Milano, Lombardia, Italia Link Worldwide A tempo pieno

Job Summary
Link Worldwide is seeking a highly organized and skilled Senior Client Liaison to join our team. As a key member of our local in-market team, you will play a crucial role in supporting the delivery of a major outsourced marketing services contract, covering the key category of Promotional Merchandise.

Main Responsibilities
Process orders and invoices in a timely and accurate manner
Liaise with suppliers and negotiate contracts to ensure the best possible terms
Provide exceptional customer service, identifying and resolving issues within standard guidelines
Track and report on orders against set contractual obligations
Develop and maintain accurate customer files, including product knowledge and sales data
Collaborate with the Operations team to initiate product development and source new concepts
Participate in industry trade shows to develop business relationships and improve product knowledge

Requirements
Minimum 2 years experience in client management
Fluent Italian language skills
Strong knowledge of project management basics
Organized, self-disciplined, and timely in handling administration and paperwork
Pro-active, motivated, and committed to developing own knowledge and skills
Competent in MS Word/Excel and Outlook



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