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IT Support Specialist
2 mesi fa
Job Summary
We are seeking a highly skilled IT Technical Support Specialist to join our team at Panasonic Automotive Systems Europe. As a key member of our IT department, you will be responsible for providing technical support and maintenance for our IT equipment, software, and networks.
Key Responsibilities
- Manage, install, and maintain IT equipment, including workstations, peripherals, and software.
- Administer and operate local networks, ensuring seamless connectivity and data security.
- Provide technical assistance and support for users, including hardware and software troubleshooting.
- Manage backups of internal applications and servers, ensuring data integrity and availability.
- Introduce new users to IT resources, ensuring a smooth onboarding process.
- Raise users' awareness of IT security and best practice rules, promoting a culture of security and compliance.
- Assist with IP telephony, maintaining installations, and providing technical support.
- Manage and maintain video projection and videoconferencing facilities, ensuring high-quality performance.
- Monitor and maintain computer systems and networks, identifying and resolving technical issues.
- Provide technical support for users in the use of video projection and videoconferencing facilities.
- Manage asset management, ensuring accurate tracking and maintenance of IT assets.
- Support phone system maintenance and provide technical assistance to users.
- Act as a key user for M3 and QS, providing technical support and guidance to users.
Requirements
- Proficiency in IT technologies, company operating environment, hardware, software, and networks.
- Fluency in technical English.
- Ability to handle small parts and micro-elements with precision.
- Compliance with procedures and policies.
- Ability to manage and organize activities, prioritize tasks, and integrate company policy into work.
What We Offer
- A challenging strategic role where you can actively contribute to the company's success and take on responsibility.
- An international work environment with opportunities for growth and development.
- Flexible working hours and a high work-life balance.
