Technological Expert for Telecommunication Processes
2 giorni fa
Amaris Consulting is a prestigious consulting player in the telecommunication sector, recognized for our strategic approach to business and network/telecommunication field. We seek a skilled Network Contact Center Specialist to enhance our team's capabilities.
Job DescriptionThe specialist will be integral to our operations, focusing on technical themes related to telecommunication processes and products. Your role will require specific process competencies, as you will be dealing with detailed technical aspects of both processes and products within the telecommunication sector.
Key Responsibilities:- Collaboration with DevOps teams and Agile.
- Support the Global and Regional teams with Contact Center technical requirements.
- Work with new products (PoC, testing, documenting, operation readiness)
- Integrate Genesys with existing telephony systems, CRM, analytics tools, and other enterprise applications to create a cohesive and efficient contact center ecosystem.
- Ensure that the network and telephony infrastructure adequately supports contact center traffic, guaranteeing high availability, call quality, and redundancy.
- Monitor network and connectivity performance to identify and resolve issues, optimizing call quality and response times.
- Work on critical incidents to support the regional and local team.
- Assist where needed to support end-user with all telecom issues/concerns.
- Utilize Genesys platform to support activities.
- Requirements:
- Bachelor's degree in computer science, systems analysis, or related studies and experience.
- 3+ years of experience in the relevant area of expertise within an enterprise voice/global environment, focused on contact center.
- 3+ years of experience in leading technical evaluation, implementing, and resolving voice issues, including those involving 3rd-party suppliers.
- Voice/Telephony Certification in corresponding technical fields preferred.
- Proven knowledge of Genesys platform.
- Proven ability to support Agile project teams by providing advice on opportunities, impact, and risks.
- Strong experience with effective communication at different levels in the organization in English.
- Troubleshooting skills on Contact Center technologies.
- Fluent Italian and English Level.
- 2 days/week on-site working in Milan.
-
Telecommunication Systems Designer
4 settimane fa
Milano, Lombardia, Italia Dabster A tempo pienoTelecommunication ArchitectWe are seeking a highly skilled Telecommunication Architect to join our team at Dabster. The ideal candidate will have a strong background in digital signal processing and a passion for developing innovative communication solutions.Key Responsibilities:Design and develop digital signal processing algorithms and methodologies for...
-
Telecommunication Systems Designer
4 settimane fa
Milano, Lombardia, Italia Dabster A tempo pienoTelecommunication ArchitectWe are seeking a highly skilled Telecommunication Architect to join our team at Dabster. The ideal candidate will have a strong background in digital signal processing and a passion for developing innovative communication solutions.Key Responsibilities:Design and develop digital signal processing algorithms and methodologies for...
-
Telecommunication Systems Designer
3 settimane fa
Milano, Lombardia, Italia Dabster A tempo pienoTelecommunication ArchitectDabster is seeking a highly skilled Telecommunication Architect to join our team. As a key member of our engineering team, you will be responsible for designing and implementing cutting-edge telecommunication systems.Key Responsibilities:Develop and implement digital signal processing algorithms and methodologies to improve...
-
Telecommunication Systems Designer
3 settimane fa
Milano, Lombardia, Italia Dabster A tempo pienoTelecommunication ArchitectDabster is seeking a highly skilled Telecommunication Architect to join our team. As a key member of our engineering team, you will be responsible for designing and developing cutting-edge telecommunication systems.Key Responsibilities:Develop and implement digital signal processing algorithms and methodologies to improve...
-
Telecommunication Systems Designer
1 mese fa
Milano, Lombardia, Italia Dabster A tempo pienoTelecommunication ArchitectDabster is seeking a highly skilled Telecommunication Architect to join our team. As a key member of our engineering team, you will be responsible for designing and developing cutting-edge telecommunication systems.Key Responsibilities:Develop and implement digital signal processing algorithms and methodologies to improve...
-
Telecommunication Network Coordinator
2 settimane fa
Milano, Lombardia, Italia Milano Cortina 2026 A tempo pienoTelecommunication Network CoordinatorWe are seeking a highly skilled Telecommunication Network Coordinator to join our team at Milano Cortina 2026. As a key member of our organization, you will be responsible for planning, designing, delivering, and managing access network infrastructure in a multidisciplinary environment.Key Responsibilities:Planning and...
-
AI Innovation Expert
2 settimane fa
Milano, Lombardia, Italia Page Personnel A tempo pienoWe are seeking an AI Innovation Expert to support our technological growth and ensure the success of our operations. The ideal candidate will have solid experience in Development and a strong interest in implementing Artificial Intelligence solutions.Key Responsibilities:Evaluate and select AI services suitable for business needsImplement AI solutions to...
-
Network Telecommunication Specialist
5 giorni fa
Milano, Lombardia, Italia Amaris Consulting A tempo pienoJob Description:Amaris Consulting is seeking a Network Contact Center Specialist to enhance our team's capabilities in the telecommunication sector. As a specialist, you will be integral to our operations, focusing on technical themes related to telecommunication processes and products.Key Responsibilities:Work with DevOps teams and Agile methodologies to...
-
Procurement Expert
2 settimane fa
Milano, Lombardia, Italia 2K A tempo pienoProcurement ExpertKeywords Studios is a leading provider of technical and creative services to the global video games industry.We are seeking an experienced Procurement Expert to join our team on a contract basis with a daily rate. This role will support a large-scale procurement initiative, focusing on optimizing processes and implementing best practices...
-
Technological Project Manager
5 giorni fa
Milano, Lombardia, Italia Milano Cortina 2026 A tempo pienoAbout the RoleFondazione Milano Cortina 2026 is seeking a proactive Venue Tech Manager to oversee the implementation of technological services required by the Foundation’s Business Plan within various venues.In this role, you will be responsible for managing and guiding all activities according to SDLC methodologies, ensuring direct involvement where...
-
Logistics Expert
7 giorni fa
Milano, Lombardia, Italia Nestle Operational Services Worldwide Sa A tempo pienoWe are Nestlé Nespresso SA, a leading company in the portioned coffee sector. Our team is passionate about innovation and committed to delivering high-quality products to our customers.As a Logistics Expert, you will play a key role in ensuring the best-in-class B2B After Sales service. You will be responsible for creating valuable processes and solutions...
-
Software Development Expert
2 giorni fa
Milano, Lombardia, Italia Speckand A tempo pienoAbout the RoleWe're seeking a skilled Software Development Expert to join our team. As a key member, you'll play a crucial role in shaping the future of our company.Main Responsibilities:Design and develop high-quality software solutionsCollaborate with cross-functional teams to drive project successStay up-to-date with the latest technological...
-
Strategic Commercial Leader for Pediatric Oncology
2 settimane fa
Milano, Lombardia, Italia Internetwork Expert A tempo pienoTransform Lives with Innovative Healthcare SolutionsAt Internetwork Expert, we're committed to transforming lives with innovative healthcare solutions. We're seeking a highly skilled Strategic Commercial Leader for Pediatric Oncology to join our team.This is an exciting opportunity to drive the commercial strategy and activities for our pediatric oncology...
-
Travel Industry Expert
4 giorni fa
Milano, Lombardia, Italia Travel Insurer A tempo pienoJob Title: Travel Industry ExpertAbout the Role:We're seeking a skilled Travel Industry Expert to join our team at Travel Insurer. As a key member of our team, you'll be responsible for providing expert advice and guidance to our clients on all aspects of corporate travel.Key Responsibilities:Search and confirm travel reservations for clientsProvide...
-
Welding Engineer
2 settimane fa
Milano, Lombardia, Italia Gi Group S.P.A A tempo pienoJob Title: Welding Engineer - Metallurgical ExpertJob Summary:We are seeking a highly skilled Welding Engineer - Metallurgical Expert to join our team at Gi Group S.P.A. The successful candidate will provide metallurgical and welding support to all engineering disciplines, ensuring compliance with contractual requirements and updated technological...
-
Sap Operations Expert
1 settimana fa
Milano, Lombardia, Italia Human Value S.R.L. A tempo pienoThe RoleThe Sap Operations Expert will be responsible for driving innovation and continuous improvement in production and warehouse management processes. This role focuses on optimizing operations and integrating advanced technologies, ensuring maximum efficiency and compliance. Reporting directly to the IT Manager Italy, based in Milan, the responsibilities...
-
Strategic Procurement Expert
2 settimane fa
Milano, Lombardia, Italia INVERTO GmbH A tempo pienoUnlock Your Potential in Strategic ProcurementJoin INVERTO GmbH as a Strategic Procurement ExpertAs a Strategic Procurement Expert at INVERTO GmbH, you will be responsible for analyzing processes, procurement organizations, and product groups to develop suitable strategies and measures to optimize the supply chain and the strategic procurement process. You...
-
Space Materials and Processes Engineer
1 settimana fa
Milano, Lombardia, Italia Https:Www.Energyjobline.ComSitemap A tempo pienoJob Title: Space Materials and Processes SpecialistJob Summary:We are seeking a highly skilled Space Materials and Processes Specialist to join our team at Energy Jobline. As a key member of our team, you will play a crucial role in the design, development, and manufacturing of space equipment and assemblies.Key Responsibilities:• Material and mechanical...
-
Strategic Procurement Expert
4 giorni fa
Milano, Lombardia, Italia Tcc Global N.V A tempo pienoAt Tcc Global N.V, we are looking for a Strategic Procurement Expert to join our team.As a key member of our procurement team, the Strategic Procurement Expert will play a crucial role in introducing new products and sources, enhancing competitiveness with existing suppliers, and ensuring timely product range developments to meet key business objectives.The...
-
Process Expert
3 settimane fa
Milano, Lombardia, Italia Takeda A tempo pienoJob Title: Process ExpertJoin Takeda as a Process Expert and contribute to the success of our manufacturing processes. As a key member of our team, you will provide technical support and expertise to ensure the efficient and effective operation of our processes.Key Responsibilities:Provide technical support and guidance to manufacturing teams on...