Customer Experience Specialist

3 settimane fa


Casoli, Abruzzo, Italia Manpowergroup A tempo pieno

We are seeking a skilled Complaint Intake Analyst to join our team at Manpowergroup. The ideal candidate will have experience in quality or customer service in healthcare settings and excellent communication skills.

Key Responsibilities:

  • Completing complaint intake via phone and email, including translating local languages to English and identifying complaint codes.
  • Coordinating sample returns and communicating investigation results to customers and internal stakeholders.
  • Supporting escalated complex complaints and serving as a product expert.
  • Making decisions on replacements, credits, or warranty claims and partnering with CQA for translation support.

Requirements:

  • High school diploma required, college or a 2-year Associate Degree preferred.
  • Experience in quality or customer service in healthcare settings.
  • Excellent customer service skills, both written and oral communication.
  • Proficiency in English (mandatory).


  • Casoli, Abruzzo, Italia Manpowergroup A tempo pieno

    Complaint Intake AnalystManpower is seeking a skilled Complaint Intake Analyst for AbbVie, a leading pharmaceutical company. The successful candidate will be responsible for:Key Responsibilities:Completing complaint intake via phone and email, including translating local languages to English and identifying complaint codes.Following up on missing...

  • Guest Experience Manager

    4 settimane fa


    Casoli, Abruzzo, Italia Manpowergroup A tempo pieno

    Descriviamo il ruoloIl nostro team di Manpowergroup è alla ricerca di un Guest Experience Supervisor che sia in grado di creare un'esperienza unica e indimenticabile per i nostri clienti. La tua responsabilità sarà quella di curare ogni aspetto della customer care, garantendo la qualità del prodotto, la cura del personale e l'immagine dell'azienda.Le tue...


  • Casoli, Abruzzo, Italia Manpowergroup A tempo pieno

    Descrizione del RuoloIl Gruppo Manpower ricerca una risorsa per il ruolo di Junior Product Specialist appartenente alle Categorie Protette art.18 - L.68/99. La risorsa assunta lavorerà con i Senior Product Manager per ottimizzare la forma e la funzione dei prodotti e creare le roadmap di prodotto.ResponsabilitàAnalisi dei feedback dei clienti, dei partner...


  • Casoli, Abruzzo, Italia Manpowergroup A tempo pieno

    Senior QA Specialist Job DescriptionManpower is seeking a Senior QA Specialist for AbbVie, a leading pharmaceutical company. This role involves ensuring compliance and efficiency across affiliate quality activities.Key Responsibilities:Design effective quality systems, procedures, and processes within cross-functional teams.Work on assessments to determine...


  • Casoli, Abruzzo, Italia Manpowergroup A tempo pieno

    Descrizione del LavoroLa nostra azienda, Manpowergroup, sta cercando un Junior Trade Marketing Specialist per unincorporare nel nostro team di professionisti. La risorsa selezionata si occuperà di sviluppare e gestire i modelli di customer engagement finalizzati allo sviluppo delle acquisizioni commerciali, di attività di Cross selling e Up selling.Compiti...


  • Casoli, Abruzzo, Italia Manpowergroup A tempo pieno

    Senior QA Specialist Job DescriptionManpower is seeking a highly skilled Senior QA Specialist to join our team at AbbVie, a leading pharmaceutical company. In this role, you will be responsible for ensuring compliance and efficiency across affiliate's quality activities related to pharmaceutical products, medical devices, combination products, and...


  • Casoli, Abruzzo, Italia Manpowergroup A tempo pieno

    Descrizione del LavoroManpower ricerca per importante azienda cliente una figura di Digital Account Specialist area e-Commerce. La figura si occuperà di:Gestione NegozialeGestire la parte contrattuale con l'azienda partner, garantendo la massima efficacia e la maggiore valorizzazione dei prodotti.Gestione del PortfolioGestire il portfolio prodotto venduto...


  • Casoli, Abruzzo, Italia Randstad Italia Spa A tempo pieno

    Job Title: Contractor Regulatory Operations AssociateJob Summary:Randstad Italia Spa is seeking a highly skilled Contractor Regulatory Operations Associate to join our team. As a key member of our regulatory team, you will be responsible for managing regulatory change management, renewal, and query activities for products manufactured by External Supply...


  • Casoli, Abruzzo, Italia Randstad Italia Spa A tempo pieno

    As a key member of our team, you'll play a vital role in driving business growth and success. Your responsibilities will include developing and implementing effective technical solutions to meet the needs of our clients, while also collaborating with colleagues to identify and capitalize on new opportunities.Key ResponsibilitiesDevelop and implement...


  • Casoli, Abruzzo, Italia Randstad Italia Spa A tempo pieno

    Job Title: QC TechnicianJob Summary:We are seeking a highly skilled QC Technician to join our team at Randstad Italia Spa. As a QC Technician, you will be responsible for carrying out chemical-physical tests on finished products and raw materials in accordance with GMP standards.Key Responsibilities:Carry out chemical-physical tests on finished products and...


  • Casoli, Abruzzo, Italia Randstad Italia Spa A tempo pieno

    Job Description:Randstad Italia Spa is seeking a highly skilled Contractor Regulatory Operations Associate to join their team in Rome. The ideal candidate will have a strong background in regulatory affairs and be able to work independently in a diverse and multi-cultural environment.Responsibilities:Initiate, review, and approve regulatory changes through...

  • Customer Experience

    4 settimane fa


    Casoli, Italia Manpowergroup A tempo pieno

    Manpower is seeking a Complaint Intake Analyst for AbbVie, one of the leading pharmaceutical companies in the industry. The responsibilities include: Completing complaint intake via phone and email, including translating local languages to English, identifying complaint codes, following up for missing information, coordinating sample returns, and...


  • Casoli, Italia Manpowergroup A tempo pieno

    Il Gruppo Manpower per azienda leader nel settore dei pagamenti e delle transazioni, ricerca una risorsa da inserire presso la sede di Roma (RM) nel ruolo di Junior Product Specialist appartenente alle Categorie Protette art.18 - L.68/99 La risorsa assunta lavorer con i Senior Product Manager per ottimizzare la forma e la funzione dei prodotti e creare le...


  • Casoli, Italia Manpowergroup A tempo pieno

    Manpower is seeking a Commercial Quality Specialist for a multinational pharmaceutical company. In this role you will be responsible for ensuring compliance and efficiency across affiliate's quality activities related to pharmaceutical products, medical devices, combination products, and biologics. This includes areas such as Storage and Distribution,...


  • Casoli, Italia Manpowergroup A tempo pieno

    Manpower ricerca per importante azienda cliente una figura di Digital account Specialist_ area e-Commerce. La figura si occuper di: Gestione negoziale della parte contrattuale con l'azienda partner. Gestione del portfolio prodotto venduto presso l'azienda partner. Supporto al Trade Marketing nell'allocazione del budget, nel pricing e nell'attuare strategie...

  • Sales Assistant

    4 settimane fa


    Casoli, Italia Lavoropiù A tempo pieno

    Lavoropiù Spa, divisione Fashion, ricerca per azienda cliente nel settore Abbigliamento classico uomo lusso una/un sales assistant full time da inserire presso il loro pop-up di Roma (Rinascente). Attivit principali: Assicurare l'eccellenza nella customer experience, Clienteling attivo, Fidelizzare i clienti, Riordinare, sistemare e riassortire lo spazio...