Hotel Executive Director

3 settimane fa


Roma, Lazio, Italia Hyatt Hotels Corporation A tempo pieno
Job Description

The General Manager of Thompson Rome will be responsible for overseeing the operational and strategic management of the hotel, ensuring exceptional guest service and satisfaction.

Key responsibilities include supervising staff, coordinating daily activities, and developing strategies to increase profitability and enhance the overall guest experience.

  • Develop and implement effective operational strategies to maximize revenue and profit opportunities.
  • Lead a diverse team in achieving high levels of guest satisfaction and employee engagement.
  • Ensure compliance with Hyatt's core values and standards in all aspects of hotel operations.
  • Collaborate with cross-functional teams to drive business growth and improve processes.
  • Monitor and analyze key performance indicators to inform strategic decisions.
  • Identify opportunities for improvement and implement changes to enhance the guest experience and hotel operations.
Requirements
  • Minimum 2 years of experience as a General Manager in the luxury hospitality industry.
  • Proven track record of success in driving revenue growth and improving operational efficiency.
  • Strong leadership and managerial skills, with the ability to motivate and develop high-performing teams.
  • Excellent communication and interpersonal skills, with the ability to build strong relationships with guests, employees, and stakeholders.
  • Knowledge of Hyatt's standards and procedures, with the ability to apply them effectively in a fast-paced hotel environment.

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