Sales Associate
4 settimane fa
Burberry Limited is seeking a highly motivated and results-driven Sales Associate to join our team in Venice, Italy. As a Sales Associate, you will be responsible for delivering exceptional customer service, driving sales growth, and maintaining a high level of visual merchandising standards.
Key Responsibilities- Sales & Service
- Embody the Burberry Experience and provide excellent customer service skills, great selling skills, and motivation to succeed.
- Consistently meet individual sales goals while exhibiting the Burberry Behaviours.
- Cultivate
- Build customer loyalty through active client development and follow-through.
- Maintain an up-to-date and detailed client book.
- Visual Standards
- Follow company policies, procedures, and use visual techniques to maintain the visual standards according to Burberry guidelines.
- Maintain selling floor by ensuring the following:
- Understand and execute monthly floorsets.
- Placing and/or hanging back items as you work.
- Replenishing merchandise after selling.
- Folding and placing merchandise on the correct hanger, tissue paper, etc.
- Place tickets inside the item and not visible to the customer.
- Personal Profile
- Willing to work in and promote a team-oriented environment.
- Excellent interpersonal skills required to ensure clear, effective communication with all management and staff.
- Consistently show a positive attitude & take responsibility for own actions.
- Must be results-driven and flexible to change.
- Relevant interest in Fashion / Design.
- Advanced knowledge of POS and store systems.
- A minimum of 1 year on sales, preferably in a luxury retail environment.
- Proven experience in driving sales and meeting sales targets.
- Excellent customer service level.
- Strong clienteling background.
- Financial Targets: achieving individual and store sales goals targets, UPT, ATV, Client Development.
- Excellent customer service through Burberry Experience Evaluations.
- Capture compliance.
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