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Customer Service Representative with Spanish and Portuguese

2 mesi fa


Milano, Lombardia, Italia Tn Italy A tempo pieno
Job Description

We are seeking a highly skilled Customer Service Specialist with Spanish and Portuguese language proficiency to join our team at Tn Italy. As a key member of our customer-facing team, you will be responsible for delivering exceptional customer service to our clients, providing sales advice and support, and processing orders in our company system.

Key Responsibilities:
  • Communicate with clients in Spanish and Portuguese, providing high-quality service and support
  • Offer sales advice and support to clients, helping them to make informed purchasing decisions
  • Process orders in our company system, ensuring accuracy and efficiency
  • Handle service requests and resolve customer issues in a timely and professional manner
Requirements:
  • Customer service experience, with a proven track record of delivering exceptional service
  • Highly advanced Spanish, Portuguese, and English language skills, with the ability to communicate effectively in all three languages
  • MS Office proficiency, with experience using company systems and software
  • Excellent communication and interpersonal skills, with the ability to work effectively in a team environment
  • Responsibility, result-orientation, and meticulousness, with a strong focus on delivering high-quality results
Benefits:
  • Flexible working hours, with the option to work from home after a trial period
  • 5 weeks of holiday, with 3 sick days per year
  • Annual bonus, with discounts on company products
  • Meal vouchers/card, with a referral programme and contribution to your pension scheme
  • Great environment in an open-space office in the center of Prague, with the possibility of two weeks a year working from abroad