Customer Success and Cyber Security Manager

2 giorni fa


Roma, Lazio, Italia Gielle Informatica Recruiting A tempo pieno
Job Description

Gielle Informatica Recruiting, a leading IT consulting company with over 40 years of experience, is seeking a Customer Success and Cyber Security Manager to join our team.

Job Summary:

We are looking for a highly skilled professional to manage our Cyber Security Defence Center and ensure the success of our customers. The ideal candidate will have a strong background in STEM fields, excellent communication skills, and the ability to work in a fast-paced environment.

Key Responsibilities:

  • Anticipate and respond to customer needs and requests
  • Provide support for all services offered and ensure customers have the necessary tools to achieve their goals
  • Monitor and evaluate the quality of services provided and ensure compliance with SLA in cybersecurity
  • Work closely with the Cyber Security Operations Center team to ensure a smooth flow of information
  • Identify opportunities for service improvement
  • Communicate effectively and efficiently with customers and internal teams

Requirements:

  • Laurea in materie STEM
  • Conoscenza approfondita dei processi, procedure e politiche di un Cyber Security Operations Center
  • Conoscenza approfondita degli strumenti e delle attività tecniche di un Cyber Security Operations Center
  • Conoscenza approfondita delle tecniche di Project Management
  • Gradite certificazioni in ambito project management o in ambito sicurezza informatica

What We Offer:

Partita IVA, with a tariffa giornaliera commisurata alle competenze e seniority del candidato. La durata del contratto sarà allineata a quella del progetto.

How to Apply:

Gli interessati possono rispondere direttamente al presente annuncio.



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