Italian Support Specialist

3 settimane fa


Turin, Piemonte, Italia Patrique Mercier Recruitment Nordic A tempo pieno

Patrique Mercier Recruitment is excited to offer a unique opportunity for an Italian-speaking customer service professional to join our team in Greece, with a comprehensive relocation package available for the right candidate.

About the Role
  • Provide exceptional customer support to Italian-speaking clients via various communication channels, including phone, email, and chat.
  • Manage and resolve customer inquiries, delivering effective solutions and ensuring a positive experience.
  • Document interactions and feedback to identify trends and suggest areas for improvement.
  • Collaborate with colleagues to enhance service delivery and share best practices.
  • Stay informed about products and services to effectively assist customers.
  • Engage in ongoing training and development activities.

Requirements

  • Fluent Italian language skills (both written and spoken) are essential; knowledge of English is a plus.
  • Excellent communication and interpersonal skills are required.
  • Prior experience in customer service or support roles is advantageous.
  • Strong problem-solving skills and a customer-centric mindset are essential.
  • Willingness to relocate to Greece and adapt to a new environment is necessary.
  • Enthusiasm, motivation, and dedication to providing exceptional service are required.
  • Proficiency in using customer support technologies is a plus.


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