Senior Boutique Operations Manager
6 ore fa
Company Overview: Richemont is a leading luxury goods company. Our success relies on the passion and expertise of our people.
About Us: We are a global leader in the field of high-end watches, jewelry, and accessories. Our brands are synonymous with excellence, innovation, and craftsmanship.
The Role: Salary: €60,000 - €80,000 per annum, depending on experience. Job Description: As a Senior Boutique Operations Manager, you will play a key role in driving sales growth and customer satisfaction in our boutique in Florence, Italy. You will lead a team of sales advisors and be responsible for ensuring excellent customer service standards are met at all times. Your primary objective will be to increase turnover and profitability by implementing effective sales strategies and optimizing store operations.
Key Responsibilities: Develop and implement action plans to drive sales growth and improve customer engagement Monitor and analyze sales performance to identify areas for improvement Implement effective inventory management systems Ensure seamless execution of sales promotions and events Collaborate with the Store Manager to set business objectives and priorities Lead, develop, and motivate the sales team to achieve sales targets Provide coaching and training to the sales team on product knowledge, sales techniques, and customer service skills Foster a positive work environment that promotes teamwork and open communication.
Requirements: Proven track record of success in a similar role within a retail or luxury goods environment Strong leadership and management skills Excellent communication and interpersonal skills Ability to work effectively in a fast-paced environment Proficiency in Italian and English languages required. Salary: €60,000 - €80,000 per year.
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