Berlin Hostel Operations Manager
9 ore fa
At Plus Berlin, we are seeking an experienced Front Office Manager to join our team in the heart of Friedrichshain. This is a unique opportunity to work with one of Europe's leading providers of luxury resort camping and hostel accommodation. As a Front Office Manager, you will be responsible for overseeing the daily operations of our front desk, ensuring seamless guest experiences, and driving revenue growth.
About Us:
Plus Berlin is part of the Plus Hostels brand, which has been expanding rapidly across Europe. Our goal is to provide exceptional service, comfort, and amenities to young travelers, while creating a vibrant community atmosphere. With over 100 craftsmen working tirelessly to transform the former textile college into a modern facility, we have created a state-of-the-art space that exceeds expectations.
The Role:
- Manage the front desk operations, including check-in, check-out, and guest services
- Oversee the team of receptionists, providing guidance and support to ensure excellent customer service
- Monitor and optimize revenue streams through effective room management and sales strategies
- Collaborate with other departments to achieve business objectives and improve overall efficiency
Requirements:
- Minimum 2 years of experience in a similar role within the hospitality industry
- Fluency in English and German (both written and spoken)
- Excellent leadership and communication skills
- Able to work effectively under pressure and maintain a high level of professionalism
What We Offer:
- A competitive salary of €40,000 - €50,000 per annum
- A dynamic and supportive work environment with opportunities for growth and development
- A comprehensive benefits package, including health insurance, retirement plan, and paid time off
How to Apply:
Please submit your application, including your resume and a cover letter, to [Andrew Whitlaw, General Manager]. We look forward to welcoming a talented individual to our team
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