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Customer Experience Manager for German Market

2 mesi fa

Florence, Toscana, Italia New Roots Institute A tempo pieno
We are seeking a skilled Operations Manager to oversee the day-to-day activities at our Plus Berlin location.

Located in the heart of Friedrichshain, Plus Berlin is a state-of-the-art hostel that provides an exceptional customer experience. As Operations Manager, you will be responsible for ensuring the smooth operation of the hostel, including supervising staff, managing inventory, and maintaining high standards of cleanliness and organization.

Key Responsibilities:
  • Supervise and train staff to ensure excellent customer service
  • Manage inventory and maintain high standards of cleanliness and organization
  • Coordinate with departments to ensure seamless operation
  • Monitor and report on key performance indicators

Requirements:
  • Previous experience in operations management or a related field
  • Fluency in English and German
  • Strong leadership and communication skills
  • Ability to work in a fast-paced environment


Join our team and be part of a dynamic and growing company that values innovation and excellence.