Florence Hotel Reservation Manager
2 giorni fa
We are seeking a highly skilled Reservation Manager to join our team at the Italian Hospitality Collection in Florence, Italy. The ideal candidate will have extensive experience in hotel reservations and a strong understanding of hospitality management principles.
About the Role:
The Reservation Manager will be responsible for leading the reservation team and ensuring seamless operations. Key responsibilities include:
- Maximizing room nights, Average Daily Rate (ADR), and rooms revenue;
- Ensuring quality assurance based on brand standards and procedures;
- Overseeing the reservation team and managing both direct and indirect individual reservations;
Requirements:
To be successful in this role, you will need:
- A minimum 3 years of experience in travel industry with a focus on hotel reservations;
- Native or fluent Italian language skills (written and spoken);
- Fluent English language skills (written and spoken);
- An EU Citizen or possess an Italian work visa;
- A minimum of 2 years in a reservations or operations position;
- Current experience with international branded hotel groups;
- Additionally, knowledge of French or German is considered an asset;
Salary and Benefits:
The salary for this role is estimated at approximately €35,000-€45,000 per year, depending on experience. In addition to a competitive salary, we offer a range of benefits, including health insurance, pension plan, and paid time off.
Personal Qualities and Skills:
We are looking for someone who is:
- Able to lead and motivate a team;
- Excellent communication and problem-solving skills;
- Ability to prioritize tasks and manage multiple projects simultaneously;
- High level of integrity and professionalism;
- Possess a passion for delivering exceptional customer service;
What We Offer:
We offer a dynamic and supportive work environment that encourages growth and development. If you are passionate about hospitality and have a strong desire to succeed, we encourage you to apply for this exciting opportunity.
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