Hotel Reservation Coordinator
4 settimane fa
Job Summary
We are seeking a skilled Reservation Agent to join our team at The Hoxton in Florence. As a Reservation Agent, you will be responsible for managing new and existing individual room reservations through various channels, anticipating guest needs, and providing solutions to exceed their expectations.
Key Responsibilities
- Manage room reservations through telephone, email, and website reservations.
- Anticipate guest needs and provide solutions to meet and exceed their expectations.
- Monitor booking channels and maximize revenue opportunities.
- Work with corporate clients and agents to ensure seamless reservations.
- Communicate with front office and restaurant teams to facilitate guest stays.
- Collaborate with revenue and sales teams to ensure accurate rooming lists and revenue objectives.
Requirements
- Previous experience in hotel reservations or a related field.
- Excellent communication and organizational skills.
- Ability to work independently and prioritize tasks.
- Passion for delivering exceptional guest experiences.
What We Offer
- A competitive salary and benefits package.
- Opportunities for career growth and development.
- A dynamic and supportive work environment.
- Excellent discounts across The Hoxton and Ennismore family.
How to Apply
If you are a motivated and customer-focused individual with a passion for hospitality, please submit your application, including your resume and a cover letter, to [insert contact information].
-
Hotel Reservation Expert
2 settimane fa
Florence, Toscana, Italia Italian Hospitality Collection A tempo pienoJob Title: Hotel Reservation ExpertJob Description:Italian Hospitality Collection is seeking a highly skilled Hotel Reservation Expert to join our team. As a key member of our reservations team, you will be responsible for providing exceptional guest service and ensuring seamless booking experiences for our valued customers.Assist and advise customers on...
-
Hotel Reservation Coordinator
2 settimane fa
Florence, Toscana, Italia Italian Hospitality Collection A tempo pienoJob SummaryWe are seeking a highly skilled and enthusiastic Reservation Agent to join our team at Italian Hospitality Collection. As a key member of our reservations team, you will be responsible for providing exceptional customer service and ensuring seamless guest experiences.Main ResponsibilitiesAssist and advise customers on various travel options and...
-
Florence Hotel Reservation Manager
3 giorni fa
Florence, Toscana, Italia Italian Hospitality Collection A tempo pienoWe are seeking a highly skilled Reservation Manager to join our team at the Italian Hospitality Collection in Florence, Italy. The ideal candidate will have extensive experience in hotel reservations and a strong understanding of hospitality management principles.About the Role:The Reservation Manager will be responsible for leading the reservation team and...
-
Hotel Reservation Specialist
2 settimane fa
Florence, Toscana, Italia Italian Hospitality Collection A tempo pienoJob Title: Reservation AgentCompany Overview: Italian Hospitality Collection is a leading hospitality company that provides exceptional service to its guests. We are seeking a highly skilled Reservation Agent to join our teamMain Responsibilities:Assist and advise customers on their travel optionsMake reservations for customers based on their requirements...
-
Reservation Specialist
2 settimane fa
Florence, Toscana, Italia AccorHotel A tempo pienoKey ResponsibilitiesWe are seeking a skilled Reservation Agent to join our team at AccorHotel. As a Reservation Agent, you will be responsible for managing new and existing individual rooms reservations through various channels.Key SkillsProven ability to work independently and prioritize tasks effectively.Excellent communication and organizational skills...
-
Hotel Reservation Manager
1 mese fa
Florence, Toscana, Italia Accor A tempo pienoJob Title: Reservation AgentAbout the Role:We are seeking a highly motivated and organized Reservation Agent to join our team in Florence. As a key member of our front office team, you will be responsible for managing new and existing individual room reservations through various channels.Key Responsibilities:Manage room reservations and ensure seamless guest...
-
Reservation Coordinator
2 settimane fa
Florence, Toscana, Italia Italian Hospitality Collection A tempo pienoTourism Specialist Job DescriptionItalian Hospitality Collection is seeking an exceptional Tourism Specialist to join its team in Florence.Key Responsibilities:Assist and advise customers on various travel optionsMake reservations based on customer requirements and budgetary allowancesRespond to reservation requests in an engaging manner to convert them into...
-
Reservation Manager
3 settimane fa
Florence, Toscana, Italia Italian Hospitality Collection A tempo pienoItalian Hospitality Collection Job Description:The ideal candidate for this role will be responsible for overseeing the reservation team, as well as both direct and indirect individual reservations. This will include maximizing room nights, ADR, and rooms revenue, ensuring quality assurance based on Brand standards and procedures, and overseeing the...
-
Florence, Toscana, Italia Italian Hospitality Collection A tempo pienoAbout the RoleWe are seeking a skilled Reservation Agent to join our team at the Anglo American Hotel Florence Curio Collection by Hilton. In this role, you will be responsible for providing exceptional customer service and ensuring that our guests have a memorable stay.Key ResponsibilitiesAssist and advise customers on travel options and make reservations...
-
Reservation Coordinator
4 settimane fa
Florence, Toscana, Italia Accor Hotels A tempo pienoGuest Communication:Respond promptly and professionally to guest inquiries via various channels, providing accurate information about room availability, rates, and hotel amenities.Assist guests in making reservations, modifying existing bookings, and answering questions related to their stay.Utilize excellent communication skills to build rapport with guests...
-
Reservation Supervisor
4 settimane fa
Florence, Toscana, Italia Italian Hospitality Collection A tempo pienoJob Title: Reservation SupervisorJob Summary:We are seeking a highly skilled Reservation Supervisor to join our team at the 5* Curio Collection by Hilton in Florence. As a key member of our reservations team, you will be responsible for maximizing room nights, ADR, and rooms revenue, while ensuring quality assurance based on Brand standards and...
-
Coordinatore Servizi Pulizia di Hotel
3 settimane fa
Florence, Toscana, Italia Relizont Spa A tempo pienoRuolo e ResponsabilitàSi candida per il ruolo di Coordinatore dei Servizi di Pulizia in Hotel presso Relizont Spa. L'incarico prevede le seguenti attività:Controllo delle pulizie delle camereControllo delle pulizie delle zone comuniGestione dei turniRequisitiPer ricoprire tale ruolo, occorre:Avere esperienza pregressa nella mansione di almeno 2 anniEssere...
-
Reservation Agent
4 settimane fa
Florence, Toscana, Italia Accor A tempo pienoJob SummaryWe are seeking a skilled Reservation Agent to join our team at The Hoxton in Florence. As a key member of our front office team, you will be responsible for managing new and existing individual room reservations through various channels.Key ResponsibilitiesAnticipate guest needs and provide solutions to exceed their expectations.Maximize revenue...
-
Luxury Hotel Operations Coordinator
3 settimane fa
Florence, Toscana, Italia Four Seasons Hotels and Resorts A tempo pienoAbout Four Seasons:At Four Seasons, we strive to deliver exceptional guest experiences through a commitment to luxury and genuine heart. Our team members around the world create unforgettable moments for our guests, residents, and partners. To achieve this, we prioritize a world-class employee experience and company culture.About the Role:The Night Assistant...
-
Luxury Reservation Experience Specialist
2 settimane fa
Florence, Toscana, Italia Accor A tempo pienoCompany OverviewThe Hoxton is a series of open-house hotels, each in a neighbourhood that we love. We want to be more than just a hotel: we provide style without sacrificing good value and create vibrant public spaces where guests can hang out alongside the locals.Salary: £25,000 - £30,000 per annum, depending on experience.Job DescriptionAs a Reservation...
-
Customer Service Specialist
5 giorni fa
Florence, Toscana, Italia Italian Hospitality Collection A tempo pienoItalian Hospitality CollectionWe are seeking a highly skilled Customer Service Specialist to join our team in Florence, Italy.About the RoleThis is an exciting opportunity to work for a 5-star hotel in the heart of Florence. As a Customer Service Specialist, you will be responsible for handling customer inquiries, resolving issues, and providing exceptional...
-
Coordinatore di eventi
4 settimane fa
Florence, Toscana, Italia Adhr A tempo pienoLa nostra azienda, ADHR, cerca un Coordinatore di eventi per una nostra filiale a Firenze.Il candidato ideale si occuperà:del coordinamento di eventi e conferenze;del coinvolgimento degli studenti;del budget dell'evento;del contatto con i fornitori e della logistica dell'evento;del prenotazione dell'evento (hotel, ristoranti, musei).Requisiti:ottima...
-
Coordinatore di eventi
4 settimane fa
Florence, Toscana, Italia Adhr A tempo pienoLa nostra azienda, ADHR, cerca un coordinatore di eventi per una università internazionale privata.Il candidato si occuperà:del coordinamento eventi e conferenze;del coinvolgimento degli studenti;della gestione del budget dell'evento;del contatto con i fornitori e della gestione della logistica dell'evento;del gestione delle prenotazioni dell'evento...
-
Coordinatore di eventi
4 settimane fa
Florence, Toscana, Italia Adhr A tempo pienoLa nostra azienda, ADHR, cerca un Coordinatore di eventi per una nostra filiale a Firenze.Il candidato ideale si occuperà:del coordinamento di eventi e conferenze;del coinvolgimento degli studenti;del budget dell'evento;del contatto con i fornitori e della logistica dell'evento;del prenotazione dell'evento (hotel, ristoranti, musei).Requisiti:ottima...
-
Coordinatore di eventi
3 settimane fa
Florence, Toscana, Italia Adhr A tempo pienoLa nostra azienda, ADHR, cerca un professionista per ricoprire il ruolo di Coordinatore di eventi presso la nostra filiale di Firenze.Il candidato ideale sarà responsabile del coordinamento di eventi e conferenze, del coinvolgimento degli studenti e della gestione del budget dell'evento.Le principali responsabilità includono:Il coordinamento di eventi e...