Italian Customer Support and Social Media Expert for European Markets

9 ore fa


Florence, Toscana, Italia Cbtalents A tempo pieno
About the Role

We are seeking an Italian Customer Support Specialist to join our team in Lisbon, Portugal. This is a full-time position with comprehensive training provided.

Job Summary

The successful candidate will be responsible for assisting clients with social media advertising inquiries, ensuring a seamless experience using our platform. Key responsibilities include setting up and managing social media advertising campaigns, troubleshooting technical issues, and providing expert guidance on campaign optimization.

What You'll Do
  • Assist clients with setting up and managing social media advertising campaigns.
  • Troubleshoot and resolve technical issues related to advertising platforms.
  • Provide expert guidance on optimizing campaigns for better performance.
Requirements

To be successful in this role, you will need:

  • C2 level Italian and B2 level English language proficiency.
  • A passion for social media and customer support.
  • Detailed-oriented and customer-focused mindset.
What We Offer

In addition to a competitive salary, you can expect:

  • A 40-hour workweek on rotating shifts.
  • Holiday bonuses as per Portuguese employment contract.
  • A comprehensive training program to prepare you for the role.

We offer a unique opportunity for individuals who are passionate about helping businesses succeed online. If you have a keen eye for detail and a customer-centric approach, we encourage you to apply.



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