Lifestyle Assistant

2 settimane fa


Milano, Lombardia, Italia Quintessentially A tempo pieno
Job Title: Ask Q Lifestyle Assistant

Quintessentially is seeking a highly skilled and experienced Lifestyle Assistant to join our team in Milan. As a key member of our Member Assistance team, you will be responsible for providing exceptional customer service to our private clients, handling international requests, and working closely with our global offices.

Key Responsibilities:
  • Provide timely and accurate responses to member requests via telephone, email, or SMS
  • Handle international requests and enquiries from our global offices, with a focus on Italy
  • Work collaboratively with our Member Assistance team to ensure seamless service delivery
  • Develop and maintain knowledge of luxury products and services, as well as worldwide travel destinations
  • Utilize Salesforce or similar software to manage member requests and track progress
Requirements:
  • Excellent written and oral communication skills, with fluency in Italian, English, and French
  • Strong interpersonal skills and ability to build rapport with members
  • Knowledge of Salesforce or similar software
  • Ability to work in a fast-paced environment and prioritize tasks effectively
  • Passion for customer service and luxury lifestyle
What We Offer:
  • A dynamic and supportive work environment
  • Opportunities for professional growth and development
  • A competitive salary and benefits package

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