Club General Manager
2 mesi fa
Four Seasons Hotels and Resorts is a world-renowned hospitality company that prides itself on delivering exceptional guest experiences. Our team members around the globe create unforgettable moments for our guests, residents, and partners through a commitment to luxury with genuine heart.
About the RoleWe are seeking a dynamic and experienced Club General Manager to lead our luxury resort in Naples, Florida. The ideal candidate will be a natural leader with a passion for delivering exceptional service and a deep understanding of the luxury hospitality industry.
Key Responsibilities- Develop and implement strategies to drive member satisfaction and retention
- Lead a high-performing team of hospitality professionals to deliver exceptional guest experiences
- Collaborate with ownership to manage costs and drive revenue growth
- Stay up-to-date with industry trends and best practices to continuously improve operations
- Develop and maintain strong relationships with members, guests, and stakeholders
- Minimum 5 years of experience as a Club General Manager in a high-end luxury resort
- Proven track record of delivering exceptional guest experiences and driving member satisfaction
- Strong leadership and communication skills, with the ability to inspire and motivate a team
- Excellent problem-solving and analytical skills, with the ability to make data-driven decisions
- Ability to work in a fast-paced environment and adapt to changing priorities
- Competitive salary and comprehensive benefits package
- Opportunities for professional growth and development
- Complimentary accommodation and amenities at Four Seasons properties
- Complimentary employee meals and wellness programs
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