Flowserve Aftermarket Customer Service Supervisor Position

3 settimane fa

Mezzago, Italia Flowserve Corporation A tempo pieno
Aftermarket Customer Service Supervisor Role

Flowserve Corporation is a world-leading manufacturer and aftermarket service provider of comprehensive flow control systems. We combine our global reach with local presence to provide innovative flow control products and services to our customers worldwide.

Role Summary: As a Aftermarket Customer Service Supervisor, you will be responsible for the management of all operational aspects related to warranty, service/ repair/ TAR contracts, for the supply of products and/or services and for the profit and loss account for your function.

Main Responsibilities:

  • Manage day-to-day operations of the service team as demanded by the clients and in line with the business processes.
  • Main contact for the customer, from the arrival of the service order to the complete execution of the contract and billing.
  • Coordinate between cross-functional teams, assess risks, and ensure a positive HSE culture to reduce lost time injuries and recordable accident frequency rate.

Key Performance Indicators:

  • Ensuring and optimizing the operational KPIs related to after-market services.
  • Supporting existing customers and acquiring new customers in coordination with the sales department related to after-market.
  • Monitoring and responsibility of the profitability of the after-market department into the QRC in Mezzago.

Requirements:

  • Successfully completed university studies in the field of mechatronics, mechanical engineering, industrial engineering or similar.
  • Ability to communicate with colleagues at production sites and service centers in an international environment.
  • Basic plant and process knowledge of valves and actuators.

  • Aftermarket Customer Service Supervisor

    3 mesi fa

    Mezzago, Italia Flowserve Corporation A tempo pieno

    Flowserve is a world-leading manufacturer and aftermarket service provider of comprehensive flow control systems. Join a company whose people are committed to building a more sustainable future to make the world better for everyone. With 16,000+ employees in 50+ countries, we combine our global reach with local presence. Our team challenges themselves to...

  • Aftermarket Customer Service Supervisor

    2 settimane fa

    Mezzago, Italia Flowserve Corporation A tempo pieno

    Flowserve is a world-leading manufacturer and aftermarket service provider of comprehensive flow control systems. Join a company whose people are committed to building a more sustainable future to make the world better for everyone. With 16,000+ employees in 50+ countries, we combine our global reach with local presence. Our team challenges themselves to...

  • Aftermarket Customer Service Supervisor

    2 mesi fa

    mezzago, Italia Flowserve Corporation A tempo pieno

    Flowserve is a world-leading manufacturer and aftermarket service provider of comprehensive flow control systems. Join a company whose people are committed to building a more sustainable future to make the world better for everyone. With 16,000+ employees in 50+ countries, we combine our global reach with local presence. Our team challenges themselves to...

  • Aftermarket Customer Service Supervisor

    4 settimane fa

    Mezzago (Monza Brianza), Italia Flowserve Corporation A tempo pieno

    Job Summary:Flowserve Corporation is seeking a highly skilled Aftermarket Customer Service Manager to join our team. As a key member of our global organization, you will be responsible for managing all operational aspects related to warranty, service, and repair contracts for our comprehensive flow control solutions.Key Responsibilities:Manage day-to-day...

  • Aftermarket Customer Service Supervisor

    4 settimane fa

    Mezzago, Italia Flowserve A tempo pieno

    Job Summary:Flowserve is seeking a highly skilled and experienced Aftermarket Customer Service Supervisor to join our team. As a key member of our global service operations, you will be responsible for managing all operational aspects related to warranty, service, and repair contracts, as well as expanding and exploring the service potential to ensure...

  • Aftermarket Customer Service Supervisor

    4 settimane fa

    Mezzago (MB), Italia Flowserve Corporation A tempo pieno

    Flowserve is a world-leading manufacturer and aftermarket service provider of comprehensive flow control systems. Join a company whose people are committed to building a more sustainable future to make the world better for everyone. With 16,000+ employees in 50+ countries, we combine our global reach with local presence. Our team challenges themselves to...

  • Aftermarket Customer Service Supervisor

    4 settimane fa

    Mezzago, Italia Flowserve Corporation A tempo pieno

    Job SummaryFlowserve is a world-leading manufacturer and aftermarket service provider of comprehensive flow control systems. We are seeking an experienced Aftermarket Customer Service Manager to join our team in Mezzago, Italy. As a key member of our global Quick Response Centre (QRC), you will be responsible for managing all operational aspects related to...

  • Aftermarket Customer Service Supervisor

    2 settimane fa

    Mezzago (MB), Italia Flowserve Corporation A tempo pieno

    Flowserve is a world-leading manufacturer and aftermarket service provider of comprehensive flow control systems. Join a company whose people are committed to building a more sustainable future to make the world better for everyone. With 16,000+ employees in 50+ countries, we combine our global reach with local presence. Our team challenges themselves to...

  • Aftermarket Customer Service Supervisor

    3 settimane fa

    Mezzago (MB), Italia Flowserve Corporation A tempo pieno

    Flowserve is a world-leading manufacturer and aftermarket service provider of comprehensive flow control systems. Join a company whose people are committed to building a more sustainable future to make the world better for everyone. With 16,000+ employees in 50+ countries, we combine our global reach with local presence. Our team challenges themselves to...

  • Aftermarket Customer Service Supervisor

    3 settimane fa

    Mezzago (MB), Italia Flowserve Corporation A tempo pieno

    Flowserve is a world-leading manufacturer and aftermarket service provider of comprehensive flow control systems. Join a company whose people are committed to building a more sustainable future to make the world better for everyone. With 16,000+ employees in 50+ countries, we combine our global reach with local presence. Our team challenges themselves to...

  • Aftermarket Customer Service Manager

    1 mese fa

    Mezzago, Italia Flowserve A tempo pieno

    Job Title: Aftermarket Customer Service SupervisorJob Summary:We are seeking a highly skilled and experienced Aftermarket Customer Service Supervisor to join our team at Flowserve. As a key member of our global Quick Response Centre (QRC), you will be responsible for managing all operational aspects related to warranty, service, and repair contracts, as well...

  • Aftermarket Customer Service Supervisor

    3 settimane fa

    Mezzago (Monza Brianza), Provincia di Monza e Brianza, Italia Flowserve Corporation A tempo pieno

    Flowserve is a world-leading manufacturer and aftermarket service provider of comprehensive flow control systems. Join a company whose people are committed to building a more sustainable future to make the world better for everyone. With 16,000 employees in 50 countries, we combine our global reac

  • Aftermarket Customer Service Supervisor

    3 mesi fa

    Mezzago, Italia Flowserve A tempo pieno

    Role Summary: As a Aftermarket Customer Service Manager you are responsible for the management of all operational aspects related to warranty, service/ repair/ TAR contracts, for the supply of products and/or services and for the profit and loss account for your function. You will also be responsible for expanding and exploring the service potential as...

  • Aftermarket Customer Service Supervisor

    2 mesi fa

    mezzago, Italia Flowserve A tempo pieno

    Sintesi del ruolo In qualità di supervisore dell'assistenza, è responsabile della gestione di tutti gli aspetti operativi relativi ai contratti di garanzia, assistenza/ riparazione/ TAR, della fornitura di prodotti e/o servizi e del conto economico della propria funzione. Sarà inoltre responsabile dell'espansione e dell'esplorazione del potenziale di...

  • Aftermarket Customer Service Supervisor

    3 settimane fa

    Mezzago, Italia Flowserve Corporation A tempo pieno

    Flowserve is a world-leading manufacturer and aftermarket service provider of comprehensive flow control systems. We are seeking an experienced professional to manage all operational aspects related to warranty, service/repair/TAR contracts, for the supply of products and/or services. The ideal candidate will be responsible for expanding and exploring the...

  • Aftermarket Customer Service Supervisor

    1 mese fa

    Mezzago (MB), Italia Flowserve Corporation A tempo pieno

    Role Summary: As an Aftermarket Customer Service Manager, you are responsible for the management of all operational aspects related to warranty, service/repair/TAR contracts, for the supply of products and/or services and for the profit and loss account for your function. You will also be responsible for expanding and exploring the service potential as...

  • Aftermarket Customer Service Supervisor

    2 settimane fa

    Mezzago (MB), Italia Flowserve Corporation A tempo pieno

    Role Summary: As an Aftermarket Customer Service Manager, you are responsible for the management of all operational aspects related to warranty, service/repair/TAR contracts, for the supply of products and/or services and for the profit and loss account for your function. You will also be responsible for expanding and exploring the service potential as...

  • Aftermarket Customer Service Supervisor

    4 settimane fa

    Mezzago (MB), Italia Flowserve A tempo pieno

    Sintesi del ruolo In qualità di supervisore dell'assistenza, è responsabile della gestione di tutti gli aspetti operativi relativi ai contratti di garanzia, assistenza/ riparazione/ TAR, della fornitura di prodotti e/o servizi e del conto economico della propria funzione. Sarà inoltre responsabile dell'espansione e dell'esplorazione del potenziale di...

  • Aftermarket Customer Service Supervisor

    2 settimane fa

    Mezzago (MB), Italia Flowserve A tempo pieno

    Sintesi del ruolo In qualità di supervisore dell'assistenza, è responsabile della gestione di tutti gli aspetti operativi relativi ai contratti di garanzia, assistenza/ riparazione/ TAR, della fornitura di prodotti e/o servizi e del conto economico della propria funzione. Sarà inoltre responsabile dell'espansione e dell'esplorazione del...

  • Aftermarket Customer Service Supervisor

    4 settimane fa

    Mezzago, Italia Flowserve Corporation A tempo pieno

    Role Summary: As a key member of the Flowserve team, you will be responsible for managing all operational aspects related to warranty, service/repair/TAR contracts, for the supply of products and/or services, and for the profit and loss account for your function. You will also be responsible for expanding and exploring the service potential as well as...