Advertisers Technical Support Specialist
11 ore fa
We are seeking a highly skilled and motivated Advertisers Technical Support Specialist to join our team at Atlean World. As a key member of our team, you will be responsible for providing exceptional technical support to our clients in the Italian language.
About the RoleThis is a fantastic opportunity to work with a dynamic and international team, providing technical support to advertisers in the Italian market. You will be responsible for troubleshooting and resolving technical issues, providing excellent customer service, and working closely with our clients to ensure their needs are met.
Key Responsibilities- Provide technical support to advertisers in the Italian language via email, online chat, and phone
- Troubleshoot and resolve technical issues related to hardware products and services
- Work closely with clients to understand their needs and provide tailored solutions
- Collaborate with the team to ensure seamless delivery of technical support services
To be successful in this role, you will need:
- A native level of written and verbal communication skills in Italian
- Excellent computer skills and experience with technical support software
- Excellent communication and interpersonal skills, with the ability to work effectively with clients and colleagues
- Experience in technical support, preferably in a customer-facing role
We offer a competitive salary, a dynamic and international work environment, and opportunities for career growth and development. You will also receive:
- A relocation package, including flight reimbursement and accommodation assistance
- Complimentary Portuguese lessons to help you settle into life in Lisbon
- A range of benefits, including meal vouchers, holiday and Christmas allowance, and private health insurance
If you are a motivated and experienced technical support professional looking for a new challenge, please submit your CV in English. We look forward to hearing from you
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