Sales Support Officer
7 giorni fa
ENGIE Group is seeking a highly skilled Sales Support Officer to join our team in Milan, Italy. As a Sales Support Officer, you will play a critical role in supporting our sales team in delivering exceptional customer service and driving business growth.
Key Responsibilities:- Provide timely and accurate support to sales team members on hedging activities, customer inquiries, and contract management.
- Collaborate with internal departments, including Regulatory, Billing, Finance, and IT, to ensure seamless execution of sales activities.
- Monitor and report on monthly GAS and EE index updates, ensuring accurate billing and CRM data.
- Manage client relationships, resolving technical issues and providing exceptional customer service.
- Assist in forecast analysis and report delivery to portfolio clients.
- 2 years of experience in sales support roles in the energy commodity sector.
- Excellent communication and interpersonal skills.
- Strong analytical and data management skills.
- Fluency in English, both written and spoken.
As a multinational group, ENGIE offers a wide range of career opportunities in over 30 countries. We prioritize diversity and inclusion, and our commitment to combating all forms of discrimination is evident in our EDGE Certification and UNI PDR 125:2022.
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