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Front End Department Supervisor

1 mese fa

Venezia, Veneto, Italia Lowe'S A tempo pieno
Job Summary

We are seeking a highly skilled and experienced Front End Department Supervisor to join our team at Lowe's. As a key member of our store operations team, you will be responsible for leading and enabling a team of associates to deliver exceptional customer service and drive sales and profitability in the front end of the store.

Key Responsibilities
  • Lead and enable a team of associates to deliver exceptional customer service and drive sales and profitability in the front end of the store.
  • Collaborate with front-end and back-end operations associates to ensure items are adequately stocked and customer needs are met.
  • Monitor use of store power equipment and coach employees on safe behaviors and lifting techniques.
  • Coach and train associates, delegate tasks, and follow-up on daily tasks to ensure effective store operations.
  • Manage performance, ensure adequate department coverage, and drive efficiencies to maximize sales and profitability.
  • Communicate effectively with other Department Supervisors and Assistant Store Managers to determine the most effective methods for meeting service, operations, and safety objectives.
  • Conduct safety walks, report hazards, train and monitor staff, and understand all safety and lifting requirements to maintain a safe working environment.
Requirements
  • High School Diploma or equivalent and 3 years of experience in a retail environment OR 5 years of experience in a retail environment.
  • Experience providing direction or supervision to teams (with or without direct report responsibility).
  • Experience supporting or participating in the process of training, mentoring, and developing associates.
  • Experience working cross-functionally and using Microsoft Office Suite.
  • Ability to obtain sales-related licensure or registration as may be required by law.
Preferred Qualifications
  • Experience supporting front-end or back-end operations in a retail environment.
  • Experience in customer service role.
  • Experience in a leadership role with direct report responsibility.
  • Experience working in the home improvement retail sector.
  • Experience working in a fast-paced, dynamic retail environment.

Lowe's is an equal opportunity employer and administers all personnel practices without regard to race, color, religious creed, sex, gender, age, ancestry, national origin, mental or physical disability or medical condition, sexual orientation, gender identity or expression, marital status, military or veteran status, genetic information, or any other category protected under federal, state, or local law.