Electrification Service Specialist

3 settimane fa


Bardi, Emilia-Romagna, Italia Abb Schweiz Ag A tempo pieno

Job Summary
A challenging opportunity has arisen for a Software Field Service Technician to join our Electrification Service division at ABB Schweiz AG.

About You
We are looking for an experienced professional to execute service work as per work instructions and in accordance with ABB quality and safety guidelines. You will deliver quality customer service planning and execute service work as per customer order and expectation. Your role will involve showcasing your expertise by ensuring customer retention by effectively communicating service work timeline and expectations.

Key Responsibilities
As a Software Field Service Technician, your main responsibilities will include engineering development of protection relays and control systems, programming/modifying project-specific applications efficiently according to customer requirements, ensuring proper functionality and interfacing to other systems. You will also carry out acceptance testing (FAT and SAT) of Protection and Control systems in cooperation with other colleagues and customers, following the health and safety regulations, and create and review technical customer documentation for your projects. Additionally, you will participate in the commissioning of the application on customer sites and be able to manage on-call service and follow on-site intervention depending on schedule 24h/365d.

Requirements
For this role, you will need to have at least 5 years of experience in the same field. You should enjoy working with HMIs, PLCs, and I/Os, preferably with ABB products, as well as on Windows-based operating systems. You will also need to possess an enhanced knowledge of control system topologies and communication protocols. As a team player, you will need to work well both independently and as a part of a team. You will seek solutions actively, instead of focusing on problems. A technical diploma or degree in software, electrical, automation, computer engineering, or related is required. You will also be required to be at ease communicating in Italian and English, both written and spoken.



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