Campervan Operations Coordinator
3 settimane fa
About Indie Campers
We are a campervan marketplace on a mission to make road trips accessible to everyone. Our digital approach and customer-centric orientation have developed a strong booking experience and high-quality road trips at affordable prices. With over one million nights rented, we have welcomed more than 300,000 travelers from 169 countries.
The Role
We're seeking a travel enthusiast with a passion for guest service to be the face of our company in Venice - Marcon. Reporting directly to the Italy Operations Area Manager, your goal is to ensure an outstanding level of customer service, maintain our fleet of campervans and depot in top condition, and take ownership of issues to guarantee smooth operation.
Key Responsibilities
• Handle incoming reservations and coordinate team activities
• Train, supervise, and coach your team
• Maintain the fleet, logistics, and ensure campervans are kept in top condition
• Manage workforce planning, inventory, local suppliers, and cleaning services
• Handle complaints, emergencies, and local issues to ensure operations run smoothly
• Assist in reselling campervans and preparing them for prospective buyers
Requirements
• Travel enthusiast with experience in Tourism, Hospitality, Retail, or Rent-a-car
• 1+ years of experience in a team management or supervisory role
• Fluent in English and Italian (mandatory)
• Eligible to work in Italy, valid driver's license, and confident in driving a campervan (mandatory)
• Available to work on weekends and public holidays
• Responsible person who takes their work seriously and can be relied upon
The Indie Commitment
• Be part of a young, fast-growing, and innovative company where you make a difference
• Career development opportunities in Field Operations and transitioning to HQ roles
• Continuous training and coaching to develop essential skills
• Schedules fixed in advance with rotated weekends and holidays
• Compensation package including Performance and Referral bonuses
• Free Road Trips to experience Indie first-hand
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