Specialista Supporto Clienti

2 settimane fa


Roma, Lazio, Italia Orienta Spa A tempo pieno

Descrizione del ruolo: La risorsa selezionata si occuperà di garantire l'assistenza tecnica ai clienti, reagendo tempestivamente alle richieste di supporto e diagnosticando i problemi per fornire soluzioni efficaci. La risorsa dovrà avere una buona conoscenza dei sistemi operativi Windows client e capacità di troubleshooting. L'esperienza in ruolo analogo e ottime doti di problem solving, analisi e team working sono richiesti. Il contratto a tempo indeterminato offerto garantisce un inquadramento e una retribuzione commisurati all'esperienza maturata.

Compiti e responsabilità:

  1. Reagire tempestivamente alle richieste di assistenza dei clienti;
  2. Diagnosticare i problemi e individuare la soluzione nel più breve tempo possibile;
  3. Fornire supporto tecnico per l'installazione, la configurazione e l'aggiornamento dei tool.

Requisiti: Buona conoscenza dei sistemi operativi Windows client e capacità di troubleshooting. Esperienza in ruolo analogo e ottime doti di problem solving, analisi e team working.



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