Digital Banking Specialist
5 giorni fa
Job Title: Digital Banking Specialist
Job Summary:
We are seeking a highly skilled Digital Banking Specialist to join our team at illimity. As a key member of our Digital Customer Operations Area, you will play a crucial role in the operational management of our Digital Direct Bank customers, ensuring seamless and efficient service delivery.
Key Responsibilities:
- Support the Digital Branch team in managing Direct Banking customers, focusing on cash operations, operational controls, and AML monitoring.
- Deal with collections, payments, credit cards, registry checks, anti-money laundering checks, and monitoring current account overdrafts.
- Provide specialist customer assistance and resolve technical anomalies.
- Participate in the drafting of operational functional requirements for new Business and evolutionary Core Banking projects.
Requirements:
- Master's Degree in Economics or Management Engineering.
- 2 years' experience in the banking field.
- Previous experience as a Cashier at a Branch, physical or digital, is preferred.
- Good knowledge of finance with a focus on processes.
- Knowledge of banking regulations.
- Problem-solving and propensity for teamwork.
- Excellent communication skills.
- Excellent knowledge of the Office Suite.
- Fluent English.
About illimity:
illimity is a digital bank that offers innovative and cutting-edge technological solutions to its customers. Our Digital structure guarantees the optimal implementation and functioning of our operations, supporting processes and management.
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