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Fitness Manager

2 mesi fa

Florence, Toscana, Italia Crunch Fitness A tempo pieno
Job Summary

The Head Coach is responsible for ensuring that the club delivers a high-quality fitness experience to all members. This includes communicating and upholding company standards, leading by example, and ensuring that team members consistently execute the basics in punctuality, dress code compliance, friendliness, and cleanliness.

Key Responsibilities
  • Staffing and Development:
    • Maintain a fully engaged and high-performing fitness team that aligns with company values and goals.
    • Hire, develop, and manage the performance of qualified Personal Trainers.
    • Train and develop Membership Counselors regarding fitness and supplementation presentations.
    • Conduct weekly meetings with direct reports to review performance and offer direction, motivation, and guidance.
    • Offer career growth and advancement opportunities as warranted.
  • Fitness Management:
    • Ensure that all club members have access to a highly trained and professional fitness staff able to provide fitness counseling, training, and programs within Crunch standards.
    • Develop weekly work schedules for fitness staff.
    • Ensure that staff properly records their Time & Labor and manages overtime in accordance with company guidelines.
    • Provide member service and support related to fitness servicing issues.
    • Assist members and encourage their involvement in fitness services.
  • Sales and Service:
    • Participate and provide direct execution support in the fitness area.
Qualifications
  • Knowledge of Crunch Certified Personal Training Program and program software.
  • Knowledge of Personal Training technique and program design.
  • Ability to adjust and operate all club equipment.
  • Experience in coaching/motivating groups.
  • Strong interpersonal and communication skills.
  • Able to generate, maintain, and demonstrate a friendly, enthusiastic, and positive attitude.
  • Possesses a strong member service focus.
  • Responds professionally to requests and inquiries from guests, members, and staff.
Education and Certifications
  • High School Diploma or GED required.
  • Bachelor's Degree preferred.
  • Current Cardiopulmonary Resuscitation (CPR) certification.
  • One or more of the following certifications: American College of Sports Medicine (ACSM), American Council on Exercise (ACE), The Cooper Institute, International Fitness Professionals Association (IFPA), National Academy of Sports Medicine (NASM), National Exercise and Sports Trainers Association (NESTA), National Federation of Professional Trainers (NFPT), National Strength and Conditioning Association (NSCA).
Experience
  • 1-2 years as a Personal Trainer/Crunch Coach preferred.
  • Preferred: Prior management experience in retail/hospitality industry leading 3-10 employees.
Physical Requirements
  • Ability to work in a club office.
  • Move about club floors and rooms.
  • Review, revise, create club paperwork.
  • Communicate with employees, members, and the public.
Travel
  • Must be able to travel by car and airplane up to 5% of the time.