IT Operations Specialist

7 giorni fa

Milano, Lombardia, Italia Siemens Healthcare S.r.l. A tempo pieno
Join Our Team as an IT Operations Specialist

We are seeking a highly skilled IT Operations Specialist to join our team at Siemens Healthcare S.r.l. in Milano Area. As an IT Operations Specialist, you will be responsible for performing IT activities for the entire POC portfolio, achieving targets in agreement with the organization and in compliance with company strategies.

Your Role:
  • Support the entire POC service portfolio performing IT installation, configuration, maintenance, and support on assigned hardware and software products.
  • Support the Country CS organizations in ensuring a smooth and successful implementation of all major POC projects and new product launches.
  • Conduct technical workshops for CS colleagues to share knowledge and increase organization efficiency.
  • Assure the operational performance through the respective CS Processes, incl. adherence of processes to standards and Service Quality System.
  • Strong collaboration and partnership with Sales in the pre-Sales phase to develop best-in-class solutions and ensure their ease of implementation.
  • Manage the relationship with Customer departments and 3rd Party providers to optimize the solution to offer and the implementation phase.
  • Reinforce the professional project management approach in large projects.
  • Report all activities into the ERP system to satisfy Complaint Handling processes.
  • Interact with the Technical Solution Center and Regional Support Center to ensure proper resolution of the issues.
Your Expertise:
  • Degree in Informatic Engineering, Computer Science, or Software Engineering or equivalent working experience in Medical IT Company.
  • Good knowledge of Laboratories Informatic Infrastructure.
  • Knowledge of Network System Design, IT Hardware, VPN software, Virtual Machine, Data Backup and Recovery, Software Diagnosis.
  • Preferred experience in Medical IT activities (1-3 years).
  • Car License.
  • Resident in Milano Area.

We are a team of more than 71,000 highly dedicated Healthineers in more than 70 countries. As a leader in medical technology, we constantly push the boundaries to create better outcomes and experiences for patients, no matter where they live or what health issues they are facing. Our portfolio is crucial for clinical decision-making and treatment pathways.

As an equal opportunity employer, we welcome applications from individuals with disabilities.

We care about your data privacy and take compliance with GDPR as well as other data protection legislation seriously. For this reason, we ask you not to send us your CV or resume by email. Please join our talent community and subscribe to personalized job alerts that will keep you posted about new opportunities.

To all recruitment agencies:

Siemens Healthineers' recruitment is internally managed, with external support permitted only when a qualified supplier has established a formal contract with us. Unsolicited candidate submissions and referrals, absent a current supplier contract, do not establish consent and are ineligible for fees. We delete and destroy unsolicited information, thus, would recommend you refrain from any such practices. Your adherence to our policies is appreciated.

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