Renewals Specialist

4 settimane fa


Nicosia, Sicilia, Italia GRS Recruitment A tempo pieno
Company Overview
A well-established global technology vendor is seeking a Renewals Officer to enhance their operations. This role offers the opportunity to work in a dynamic, multinational environment, providing international exposure to the right candidate.

Main Responsibilities
  • Manage key accounts within the company's Outsourced Market region.
  • Oversee all renewal opportunities, utilizing channel partners or direct engagement as necessary.
  • Consistently identify license up-sell and cross-sell opportunities, collaborating with Field and/or Partner Sales to develop these leads.
  • Proactively encourage customer transitions to Subscription models, leveraging partnerships and technical resources.
  • Deliver analytical and administrative support to customers and partners throughout the renewal process.
  • Assist in developing account sales strategies for named and focus accounts, identifying potential cross-sell and up-sell opportunities.
  • Communicate the value proposition of upgrades and renewals to optimize returns on the company's offerings.
  • Track and manage all sales stages related to renewal opportunities.
  • Generate necessary quotes for Subscription, Appliance Maintenance, Software Maintenance, and Support contracts.
  • Collaborate with sales team members to facilitate sales closures.
  • Utilize CRM systems and relevant applications to manage opportunities and monitor sales stages.
  • Produce reports as required by management.
Candidate Profile
  • A minimum of 2 years of experience in digital sales or renewals within the IT sector is preferred.
  • Proficiency in both Greek and English, with strong written and verbal communication skills.
  • A collaborative team player with an outgoing personality.
  • A strong work ethic and commitment to excellence.
Company Benefits
  • Comprehensive medical insurance from the first day of employment.
  • A multicultural and multilingual work environment.
  • A supportive and friendly workplace culture.

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