Home Appliances Customer Service Expert
6 ore fa
We are seeking a skilled Home Appliances Customer Service Expert to join our team in Lisbon. As a key member of our customer support team, you will be responsible for providing exceptional service to our customers.
Key Responsibilities:
- Provide timely and accurate responses to customer inquiries via phone, email, and chat
- Assist customers with troubleshooting and service requests
- Maintain a high level of professionalism and customer satisfaction
- Log customer interactions and collaborate with internal teams to resolve issues
Requirements:
- Proficient in Italian (C1/native) and English (B2)
- Strong communication and interpersonal skills
- Problem-solving mindset and attention to detail
- Ability to work in rotational shifts and adapt to a dynamic work environment
Compensation:
- Base Salary: €8,950 per month ( gross )
- Meal Allowance: €7.23 per day
- Transport Allowance: €20 per month
Total estimated annual salary: approximately €106,760
Benefits include:
- Comprehensive training and ongoing support
- Performance Bonus: €100 per month (12 months)
About Us:
Cross Border Talents is a global recruitment agency specializing in cross-border talent acquisition and management solutions. We pride ourselves on being a trusted partner for businesses looking to expand their workforce globally.
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