Home Appliances Customer Service Expert

6 ore fa


Milano, Lombardia, Italia Cross Border Talents A tempo pieno

We are seeking a skilled Home Appliances Customer Service Expert to join our team in Lisbon. As a key member of our customer support team, you will be responsible for providing exceptional service to our customers.

Key Responsibilities:

  • Provide timely and accurate responses to customer inquiries via phone, email, and chat
  • Assist customers with troubleshooting and service requests
  • Maintain a high level of professionalism and customer satisfaction
  • Log customer interactions and collaborate with internal teams to resolve issues

Requirements:

  • Proficient in Italian (C1/native) and English (B2)
  • Strong communication and interpersonal skills
  • Problem-solving mindset and attention to detail
  • Ability to work in rotational shifts and adapt to a dynamic work environment

Compensation:

  • Base Salary: €8,950 per month ( gross )
  • Meal Allowance: €7.23 per day
  • Transport Allowance: €20 per month

Total estimated annual salary: approximately €106,760

Benefits include:

  • Comprehensive training and ongoing support
  • Performance Bonus: €100 per month (12 months)

About Us:

Cross Border Talents is a global recruitment agency specializing in cross-border talent acquisition and management solutions. We pride ourselves on being a trusted partner for businesses looking to expand their workforce globally.



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