Customer Service Coordinator
5 ore fa
Job Summary:
FAAC Technologies, a global leader in access automation, parking systems, and access control, is seeking a highly skilled Customer Service Specialist to join our team. As a key member of our sales administration team, you will be responsible for ensuring seamless order processing, production planning, and customer support.
Key Responsibilities:
- Enter orders received from customers/subsidiaries via standard PO or Configurator;
- Plan production of required equipment;
- Monitor production progress of orders for which you are responsible;
- Guarantee compliance with commercial conditions indicated in sales contracts;
- Ensure resolution of return shipments, non-conformities, and delivery delays;
- Provide customer support;
- Issue invoices and credit/debit notes in compliance with existing CEE and EXTRA CEE regulations;
- Ensure all activities necessary for goods collection;
- Issue logistics and customs documentation needed for export purposes;
- Monitor customer credit situation;
Requirements:
- Degree in Foreign Languages and/or Economics and similar;
- 3/4 years of experience in Sales Administration area;
- Client & Service Orientation;
- Excellent knowledge of English and preferably a second language (German nice to have);
- Precision and accuracy;
- Risk Analysis & Problem solving;
- Planning & Organization;
- Highly appreciated knowledge of SAP management;
- Basic knowledge of Microsoft Office;
What We Offer:
At FAAC Technologies, we are committed to equality and inclusion, creating a work environment that values diversity and promotes a culture of respect and empathy. We welcome candidates from all backgrounds and encourage you to apply.
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