Senior Product Manager

15 ore fa


Milano, Lombardia, Italia Amazon A tempo pieno
Senior Product Manager Job Description

We are looking for a highly analytical and intellectually curious Senior Product Manager to join our Fresh team in a Madrid or Milan-based location. This role will be pivotal in helping us develop our online customer experience (CX) and providing actionable insights to support our L-Team in defining the strategy based on triangulation of insights from multiple sources.

The ideal candidate will have strong stakeholder management skills, a good understanding of research methods, and be comfortable with quantitative data analysis. They will work with minimal direction, move quickly, and deliver high-quality outputs while working on overlapping projects, juggling competing priorities, and organizing their workload.

Key Responsibilities:

  • Owning end-to-end strategic workstreams, including value proposition definition, and providing ad hoc reports/support to L-Team on key business/customer problems.
  • Supporting the CX Product Roadmap, including BRD definition, tracking product pipeline, running UAT, and deciding which CX product to deploy in-country.
  • Executing end-to-end analysis, including scoping, design, data collection, data analysis, creation of recommendations, and presentation of results to senior leadership.
  • Securing external market data for CEU, owning competitor/industry benchmarking for Germany, Italy, and Spain, and maintaining relationships with Amazon central teams and external industry bodies.

Requirements:

  • Bachelor's degree.
  • Robust analytical skills.
  • Significant product/program management experience and demonstrated ability to meet deadlines while managing multiple projects.
  • Comfortable working in cross-functional teams.
  • Fluent English skills.
  • Ability to prioritize and manage multiple stakeholder needs in a fast-paced environment across geographies.
  • Fluency in standard software, including Excel, SQL, and Python/R knowledge is a plus.

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