Cloud Computing Adoption Specialist, EMEA

4 settimane fa

Milano, Lombardia, Italia AWS EMEA SARL (Italy Branch) - G99 A tempo pieno
About the Role

At AWS EMEA SARL (Italy Branch) - G99, we're seeking a highly skilled Technical Account Manager to join our team. As a trusted advisor and cloud operations architect, you'll work closely with our Enterprise Support customers to help them gain the most value from cloud technology.

As a Technical Account Manager, you'll craft and execute strategies to drive our customers' adoption and use of AWS services. This includes a range of products, including EC2, S3, DynamoDB & RDS databases, Lambda, CloudFront CDN, IoT, and many more.

Responsibilities
  • You'll build solutions, provide technical guidance, and advocate for the customer.
  • Ensure AWS environments remain operationally healthy while reducing cost and complexity.
  • Develop trusting relationships with customers, understanding their business needs and technical challenges.
  • Using your technical acumen and customer obsession, you'll drive technical discussions regarding incidents, trade-offs, and risk management.
  • Consult with a range of partners from developers through to C-suite executives.
  • Collaborate with AWS Solutions Architects, Business Developers, Professional Services Consultants, and Sales Account Managers.
  • With a bias for action, you'll proactively find opportunities for customers to gain additional value from AWS.
  • Provide detailed reviews of service disruptions, monthly & quarterly metrics, detailed pre-launch planning.
  • Solve a variety of problems across different customers as they migrate their workloads to the cloud.
  • Uplift customer capabilities by running workshops, brown bag sessions, etc.
About the Team

Our team is passionate about supporting the needs of our people and their family members. Benefits include Healthcare, Employee Assistance Programs, and Global Mobility opportunities.

AWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest-growing small- and mid-market accounts to enterprise-level customers, including public sector.

Why AWS?

Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Inclusive Team Culture

Here at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empowers us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.

Mentorship & Career Growth

We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship, and other career-advancing resources here to help you develop into a better-rounded professional.

Work/Life Balance

We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud.

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