Customer Engagement Specialist
1 giorno fa
Role Overview
At Sky Italia, we're seeking a skilled professional to join our Customer Engagement & Communications Hub as a Customer Communication Specialist. This is an exciting opportunity to work in a young, dynamic, and customer-oriented environment, where you'll have the chance to develop innovative ideas and engage with our customers through various channels.
Key Responsibilities
• Develop and propose new creative ideas for engaging our customers, maintaining a focus on delivering exceptional customer experiences
• Produce multimedia content to enhance the editorial architecture of our Customer Solution Hub, leveraging AI systems
• Design and implement integrated communication plans to launch new projects and initiatives
• Prepare presentations and materials for our management team
Requirements
• Excellent communication skills, with a focus on developing and managing multichannel communication plans
• Ability to work collaboratively in an inclusive and team-oriented environment
• Proficiency in video editing tools such as Adobe Premiere and/or Blackmagic DaVinci Resolve
• Strong knowledge of the English language
• Degree in humanities
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