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CRM Manager

2 mesi fa

Milano, Lombardia, Italia Scalapay A tempo pieno
Transform Customer Experiences with Scalapay

Scalapay is revolutionizing the way customers buy online and in-store with our innovative BuyNow PayLater payment solution. As a CRM Manager, you will play a crucial role in driving customer engagement, conversion rates, and loyalty program effectiveness.

Key Responsibilities:
  • Develop and execute comprehensive CRM strategies for B2C and B2B segments
  • Design and implement a robust CRM system to manage customer interactions
  • Lead targeted visibility campaigns to enhance brand awareness and customer engagement
  • Analyze campaign performance and optimize strategies to achieve key performance indicators (KPIs)
  • Develop and implement a loyalty card program to drive customer loyalty and repeat business
Requirements:
  • Bachelor's degree in Marketing, Business Administration, or a related field
  • Proven experience as a CRM Manager in the fintech industry
  • Strong understanding of CRM systems and customer relationship management principles
  • Excellent communication, analytical, and problem-solving skills
What We Offer:
  • A dynamic and innovative team environment
  • Opportunities for professional growth and development
  • A competitive salary and benefits package

We are an Equal Opportunity Employer and welcome applications from diverse candidates. Please note that only candidates with a legal working status in Italy will be considered.