Specialist in Customer Engagement

3 settimane fa


Milano, Lombardia, Italia Sky Group A tempo pieno

Customer Communication Specialist

La Sky Italia è alla ricerca di una risorsa brillante da inserire all'interno del Customer Engagement & Communications Hub, come Customer Communication Specialist.

La risorsa in particolare collaborerà in modo efficace con il suo team per:

  1. sviluppare nuove idee creative, proponendo nuovi format o attività di engagement rivolte agli agenti del Customer Solution Hub mantenendo sempre alto il focus, l'attenzione e la cura verso il cliente
  2. produrre contenuti multimediali per arricchire l'architettura editoriale del Customer Solution Hub anche attraverso sistemi di intelligenza artificiale
  3. sviluppare piani di comunicazione integrati per il lancio di progetti e iniziative aziendali
  4. preparare materiale e presentazioni rivolte al management

Requisiti

• Capacità editoriali, communication skills con particolare focus sulle dinamiche di costruzione e gestione di piani di comunicazione multicanale

• Attitudine all'innovazione e dimestichezza con canali di comunicazione digitali

• Creatività empirica

• Open mindset verso nuove forme di comunicazione, engagement e costruzione dei contenuti

• Capacità di lavorare in modo collaborativo, in un ambiente inclusivo e orientato al team working

• Capacità di video editing con Adobe Premier e/o Blackmagic DaVinci Resolve

• Buona conoscenza della lingua inglese

• Laurea in discipline umanistiche

Simili offerte di lavoro

STAGE- Product Owner

STAGE - Gestione contenuti assistenza

STAGE - Interactive Voice Response



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