Specialist in Customer Engagement
3 settimane fa
Customer Communication Specialist
La Sky Italia è alla ricerca di una risorsa brillante da inserire all'interno del Customer Engagement & Communications Hub, come Customer Communication Specialist.
La risorsa in particolare collaborerà in modo efficace con il suo team per:
- sviluppare nuove idee creative, proponendo nuovi format o attività di engagement rivolte agli agenti del Customer Solution Hub mantenendo sempre alto il focus, l'attenzione e la cura verso il cliente
- produrre contenuti multimediali per arricchire l'architettura editoriale del Customer Solution Hub anche attraverso sistemi di intelligenza artificiale
- sviluppare piani di comunicazione integrati per il lancio di progetti e iniziative aziendali
- preparare materiale e presentazioni rivolte al management
Requisiti
• Capacità editoriali, communication skills con particolare focus sulle dinamiche di costruzione e gestione di piani di comunicazione multicanale
• Attitudine all'innovazione e dimestichezza con canali di comunicazione digitali
• Creatività empirica
• Open mindset verso nuove forme di comunicazione, engagement e costruzione dei contenuti
• Capacità di lavorare in modo collaborativo, in un ambiente inclusivo e orientato al team working
• Capacità di video editing con Adobe Premier e/o Blackmagic DaVinci Resolve
• Buona conoscenza della lingua inglese
• Laurea in discipline umanistiche
Simili offerte di lavoro
STAGE- Product Owner
STAGE - Gestione contenuti assistenza
STAGE - Interactive Voice Response
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