Customer Engagement Specialist

3 settimane fa


Milano, Lombardia, Italia Frog A tempo pieno

About the Role:

We are seeking a Customer Engagement Specialist to join our global team. As a key member of our team, you will be responsible for participating in projects that drive customer engagement and loyalty.

Key Responsibilities:

  • Support clients in optimizing processes, operating models, and customer journeys through digital transformation
  • Analyze, design, and implement conversational and automation models using leading artificial intelligence solutions
  • Identify suitable technologies and design digital roadmaps for effective implementation of commerce models

Requirements:

  • Master's degree in Marketing and Communication
  • 2+ years of experience in implementing marketing, media, customer sales, and service projects
  • Experience and knowledge of Customer and User Experience

What We Offer:

We offer a dynamic work environment, opportunities for growth and development, and a competitive compensation package.



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