Customer Engagement Specialist
3 settimane fa
About the Role:
We are seeking a Customer Engagement Specialist to join our global team. As a key member of our team, you will be responsible for participating in projects that drive customer engagement and loyalty.
Key Responsibilities:
- Support clients in optimizing processes, operating models, and customer journeys through digital transformation
- Analyze, design, and implement conversational and automation models using leading artificial intelligence solutions
- Identify suitable technologies and design digital roadmaps for effective implementation of commerce models
Requirements:
- Master's degree in Marketing and Communication
- 2+ years of experience in implementing marketing, media, customer sales, and service projects
- Experience and knowledge of Customer and User Experience
What We Offer:
We offer a dynamic work environment, opportunities for growth and development, and a competitive compensation package.
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