Director di Engagement per il Cliente

3 giorni fa


Milano, Lombardia, Italia W Executive S.R.L. A tempo pieno

Job Description:

W Executive S.R.L. è alla ricerca di un Director di Engagement per il Cliente che sia in grado di sviluppare e implementare strategie per migliorare l'esperienza del cliente e aumentare la fedeltà dei clienti. Il candidato ideale avrà un profondo know-how nel settore della customer experience e sarà in grado di lavorare in team per raggiungere gli obiettivi di business. La posizione richiede anche una forte capacità di comunicazione e di relazione con i clienti. La descrizione del ruolo include:

* Sviluppare strategie per migliorare l'esperienza del cliente e aumentare la fedeltà dei clienti.
* Collaborare con i dipartimenti di marketing e comunicazione, vendita e customer service per garantire una esperienza unificata e positiva per il cliente.
* Analizzare i dati dei clienti per capire le esigenze e le preferenze dei clienti e sviluppare strategie per migliorare l'esperienza del cliente.
* Gestire le relazioni con i clienti e sviluppare strategie per aumentare la fedeltà dei clienti.
* Collaborare con il team per raggiungere gli obiettivi di business e migliorare la customer experience.

Il candidato ideale avrà:

* Minimo 15 anni di esperienza nel settore della customer experience, con un focus sulla strategia e sulla gestione delle relazioni con i clienti.
* Esperienza nel settore della moda e della fashion, con una forte conoscenza del settore.
* Capacità di comunicazione e di relazione con i clienti, con una forte capacità di presentazione e di comunicazione.
* Capacità di lavorare in team e di collaborare con i dipartimenti per raggiungere gli obiettivi di business.
* Capacità di analizzare i dati dei clienti e di sviluppare strategie per migliorare l'esperienza del cliente.

Se sei un candidato motivato e con un forte know-how nel settore della customer experience, non esitare a candidarti per questa posizione.

W Executive S.R.L. è un'azienda leader nel settore della moda e della fashion, con una forte presenza nel mercato. La nostra azienda è impegnata a migliorare la customer experience e a aumentare la fedeltà dei clienti.

Se sei interessato a questa posizione, invia il tuo curriculum vitae e una lettera di presentazione a [indirizzo email del recruiter].



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